Chapter 9 Fine Tuning, Error Messages, and Troubleshooting

This chapter describes some ways to fine-tune your grid engine system environment. The chapter also describes the error messaging procedures and offers tips on how to resolve various common problems.

This chapter includes the following sections:

• Fine-Tuning Your Grid Environment

• How the Grid Engine Software Retrieves Error Reports

• Diagnosing Problems

• Troubleshooting Common Problems

Fine-Tuning Your Grid Environment

The grid engine system is a full-function, general-purpose distributed resource management tool. The scheduler component of the system supports a wide range of different compute farm scenarios. To get the maximum performance from your compute environment, you should review the features that are enabled. You should then determine which features you really need to solve your load management problem. Disabling some of these features can improve performance on the throughput of your cluster.

Scheduler Monitoring

Scheduler monitoring can help you to find out why certain jobs are not dispatched. However, providing this information for all jobs at all times can consume resources. You usually do not need this much information.

To disable scheduler monitoring, set schedd_job_info to false in the scheduler configuration. See Changing the Scheduler Configuration With QMON, and the sched_conf(5) man page.

Finished Jobs

In the case of array jobs, the finished job list in qmaster can become quite large. By switching the finished job list off, you save memory and speed up the qstat process, because qstat also fetches the finished jobs list.

To turn off the finished job list function, set finished_jobs to zero in the cluster configuration. See Adding and Modifying Global and Host Configurations With QMON, and the sge_conf(5) man page.

Job Validation

Forced validation at job submission time can be a valuable procedure to prevent nondispatchable jobs from forever remaining in a pending state. However, job validation can also be a time-consuming task. Job validation can be especially time-consuming in heterogeneous environments with different execution nodes and consumable resources, and in which all users have their own job profiles. In homogeneous environments with only a few different jobs, a general job validation usually can be omitted.

To disable job verification, add the qsub option –w n in the cluster-wide default requests. See Submitting Advanced Jobs With QMON in Sun N1 Grid Engine 6.1 User’s Guide, and the sge_request(5) man page.

Load Thresholds and Suspend Thresholds

Load thresholds are needed if you deliberately oversubscribe your machines and you need to prevent excessive system load. Suspend thresholds are also used to prevent overloading the system.

Another case where you want to prevent the overloading of a node is when the execution node is still open for interactive load. Interactive load is not under the control of the grid engine system.

A compute farm might be more single-purpose. For example, each CPU at a compute node might be represented by only one queue slot, and no interactive load might be expected at these nodes. In such cases, you can omit load_thresholds.

To disable both thresholds, set load_thresholds to none and suspend_thresholds to none. See Configuring Load and Suspend Thresholds, and the queue_conf(5) man page.

Load Adjustments

Load adjustments are used to increase the measured load after a job is dispatched. This mechanism prevents oversubscription of machines that is caused by the delay between job dispatching and the corresponding load impact. You can switch off load adjustments if you do not need them. Load adjustments impose on the scheduler some additional work in connection with sorting hosts and load thresholds verification.

To disable load adjustments, set job_load_adjustments to none and load_adjustment_decay_time to zero in the scheduler configuration. See Changing the Scheduler Configuration With QMON, and the sched_conf(5) man page.

Immediate Scheduling

The default for the grid engine system is to start scheduling runs in a fixed schedule interval. A good feature of fixed intervals is that they limit the CPU time consumption of the qmaster and the scheduler. A bad feature is that fixed intervals choke the scheduler, artificially resulting in a limited throughput. Many compute farms have machines specifically dedicated to qmaster and the scheduler, and such setups provide no reason to choke the scheduler. See schedule_interval in sched_conf(5).

You can configure immediate scheduling by using the flush_submit_sec and flush_finish_sec parameters of the scheduler configuration. See Changing the Scheduler Configuration With QMON, and the sched_conf(5) man page.

If immediate scheduling is activated, the throughput of a compute farm is limited only by the power of the machine that is hosting sge_qmaster and the scheduler.

Urgency Policy and Resource Reservation

The urgency policy enables you to customize job priority schemes that are resource-dependent. Such job priority schemes include the following:

• A general preference to run the largest parallel jobs first

• A preference for jobs that request particular resources in order to make use of expensive licenses

The implementing of both objectives is especially valuable if you are using resource reservation.

Using DTrace for Performance Tuning

Troubleshooting in a distributed system that spans potentially thousands of active components can challenge even the most experienced system administrator. In practice, Grid Engine administrators have no explicit mechanism for identifying and reproducing issues that lead to degraded performance in their production environments. In the Solaris 10 environment, you can use the DTrace utility to monitor the on-site performance of the Grid Engine master component. DTrace is a comprehensive framework for tracing dynamic events in Solaris 10 environments. For general information about DTrace, see http://www.sun.com/bigadmin/content/dtrace/ and the dtrace man page. For detailed information about using DTrace with N1 Grid Engine 6.1 software, view the $SGE_ROOT/dtrace/README_dtrace.txt file.

Tuning Performance from the Command Line through DTrace

If you can use Solaris 10 DTrace, you can use the $SGE_ROOT/dtrace/monitor.sh script to monitor a Grid Engine master and look for any bottlenecks. The monitor.sh script supports the following options:

-interval value

Specify statistics interval to use. The default is 15sec. A larger interval results in coarser statistics, while a smaller value provides more refined results. Most useful values range from 1sec to 24hours.

-cell cell-name

Required if $SGE_CELL is not “default.”

-spooling

Display qmaster spooling probes in addition to statistics. This option enables you to view more specific information about a presumed spooling bottleneck.

-requests

Shows incoming qmaster request probes. This option enables you to view more specific information to evaluate instances in which someone is flooding your qmaster.

Any critical, error, or warning messages appear in monitor.sh output.

Analyzing Bottlenecks on the Grid Engine Master

To provide effective performance tuning, you must understand the bottlenecks of distributed systems. The $SGE_ROOT/dtrace/monitor.sh script measures throughput-relevant data of the running Grid Engine master and compiles this data into a few indices that are printed in a single-line view per interval. This view shows four main categories of information:

• Spooling — Indicates the number of operations that spooled to the qmaster process and the elapsed time

• Request handling — Shows the number of messages sent and received of various types, such as reports, GDI requests, and ACK messages.

• Scheduling — Indicates the number of scheduling requests sent to the schedd process and the elapsed time

• Qmaster processing — Includes information about qmaster/schedd communications, qmaster requesst I/O activities, and qmaster lock and unlock requests.

For more information, see the example below.

Sample DTrace Output for Bottleneck Analysis

The following monitoring output sample illustrates a case where a Grid Engine master bottleneck can be detected. The example shows the following information:

• For qmaster spooling activities:

  • #wrt — Number of qmaster write operations via spool_write_object() and spool_delete_object(). Almost every significant write operation goes through this function.

  • wrt/ms — Total time all threads spend in spool_write_object() in microseconds.

• For qmaster message processing:

  • #rep — Number of reports qmaster processed through sge_c_report(). Most data sent by execd functions to qmaster are reflected here.

  • #gdi — Number of GDI requests qmaster processed through do_gdi_request(). Almost anything sent from client commands arrives as a GDI request, although GDI requests can also come from exexd functions and the scheduler.

  • #ack — Number of ACK messages qmaster processed through do_c_ack(). High numbers of ACK messages might indicate job signalling, although ACK messages are used also for other purposes.

• For schedd scheduling activities:

  • #dsp — Number of calls to dispatch_jobs() in schedd. Each call to dispatch_jobs() can seen as a scheduling run.

  • dsp/ms — Total time scheduler spent in all calls to dispatch_jobs().

  • #sad — Number of calls to select_assign_debit(). Each call to select_assign_debit() can be seen as a try of the scheduler to find an assignement or a reservation for a job.

• For qmaster processing:

  • #snd — Number of event packages qmaster sends to schedd. If that number goes down to zero over longer time, something is wrong and qmaster/schedd get out of sync.

  • #rcv — Number of event packages schedd receives from qmaster. If that number goes down to zero over longer time, something is wrong and qmaster/schedd get out of sync.

  • #in++ — Number of messages added to qmaster received messages buffer.

  • #in-- — Number of messages removed from qmaster received messages buffer. If more messages are added than removed during an interval, the total of messages not yet processed is about to grow.

  • #out++ — Number of messages added to qmaster send messages buffer.

  • #out-- — Number of messages removed from qmaster send messages buffer. If more messages are added than removed during an interval, the total of messages not yet delivered is about to grow.

  • #lck0/#ulck0 — Number of calls to sge_lock()/sge_unlock() for qmaster “global” lock. This lock must always be obtained, when qmaster-internal lists (job list, queue list, etc.) are accessed.

  • #lck1/#ulck1 — Number of calls to sge_lock()/sge_unlock() for qmaster “master_config” lock. This lock is a secondary lock, but is also important.

The specific columns displayed on your system might differ from the example.

In this example, performance degraded between 17:40:32 and 17:41:05.

CPU     ID      FUNCTION:NAME
  0      1             :BEGIN                 Time |   #wrt  wrt/ms |#rep #gdi #ack|   #dsp  dsp/ms    #sad|   #snd    #rcv|  #in++   #in--  #out++  #out--|  #lck0  #ulck0   #lck1  #ulck1
  0  36909         :tick-3sec 2006 Nov 24 17:39:23 |      43       3|   0    8    4|      3     691     121|      4       4|     11      11      15      15|     68      68     289     288
  0  36909         :tick-3sec 2006 Nov 24 17:39:26 |      83      16|   0   10    3|      3     699     122|      3       3|     14      13      17      17|     90      90     681     681
  0  36909         :tick-3sec 2006 Nov 24 17:39:29 |     117      24|   0    9    4|      4    1092     198|      4       4|     13      13      17      17|     71      71     591     591
  0  36909         :tick-3sec 2006 Nov 24 17:39:32 |      19       4|   0    9    3|      3     591     147|      3       3|     12      12      15      15|     44      43     249     249
  0  36909         :tick-3sec 2006 Nov 24 17:39:35 |     144      28|   0    9    4|      4    1012     173|      4       4|     13      13      17      17|     61      62    1246    1247
  0  36909         :tick-3sec 2006 Nov 24 17:39:38 |      46       5|   0    8    3|      3     705     122|      3       3|     11      11      14      14|     67      67     293     293
  0  36909         :tick-3sec 2006 Nov 24 17:39:41 |     154      31|   0    9    3|      4     894     198|      3       3|     13      13      16      16|     73      72     968     969
  0  36909         :tick-3sec 2006 Nov 24 17:39:44 |      46       5|   0   10    4|      4     971     162|      4       4|     13      13      17      17|     71      72     304     304
  0  36909         :tick-3sec 2006 Nov 24 17:39:47 |     154      29|   0    8    3|      3     739     158|      3       3|     11      11      14      14|     67      67     990     990
  0  36909         :tick-3sec 2006 Nov 24 17:39:50 |      46       5|   0   10    4|      4     815     162|      4       4|     14      14      18      18|     76      76     692     693
  0  36909         :tick-3sec 2006 Nov 24 17:39:53 |      74      15|   0    8    3|      3     746     136|      3       3|     12      12      15      15|     54      53     571     571
  0  36909         :tick-3sec 2006 Nov 24 17:39:56 |     116      20|   0   11    4|      4     992     184|      4       4|     14      14      18      18|     80      81     669     669
  0  36909         :tick-3sec 2006 Nov 24 17:39:59 |      87      18|   0   11    4|      4     851     176|      5       4|     15      15      21      21|     77      76     670     670
  0  36909          :tick-3sec 2006 Nov 24 17:40:02 |     109      20|   0   12    5|      4     930     184|      4       5|     17      17      20      20|     77      78     624     624
   0  36909         :tick-3sec 2006 Nov 24 17:40:05 |      88      15|   0    9    3|      4     995     176|      3       3|     12      12      15      15|     71      71    1026    1026
  0  36909          :tick-3sec 2006 Nov 24 17:40:08 |     112      20|   0   12    4|      4     927     184|      5       4|     16      16      22      22|     81      81     652     652
  0  36909          :tick-3sec 2006 Nov 24 17:40:11 |      32       6|   0    7    4|      3     618     121|      3       4|     11      11      13      13|     54      53     336     336
  0  36909          :tick-3sec 2006 Nov 24 17:40:14 |     145      30|   0   11    4|      4     988     199|      4       4|     15      15      19      19|     64      65     827     827
  0  36909          :tick-3sec 2006 Nov 24 17:40:17 |      43       3|   0    7    3|      3     618     121|      3       3|     10      10      13      13|     64      64     286     286
  0  36909          :tick-3sec 2006 Nov 24 17:40:20 |     157      31|   0   11    4|      4     977     199|      4       4|     15      15      19      19|     80      80    1406    1408
  0  36909          :tick-3sec 2006 Nov 24 17:40:23 |      43       4|   0    7    3|      3     701     121|      3       3|     10      10      13      13|     64      64     285     285
  0  36909          :tick-3sec 2006 Nov 24 17:40:26 |      73      18|   0   11    4|      4     948     171|      4       4|     15      15      19      19|     77      77     700     700
  0  36909          :tick-3sec 2006 Nov 24 17:40:29 |     127      31|   0   10    4|      4     968     189|      4       4|     14      14      18      18|     74      74     584     584
  0  36909          :tick-3sec 2006 Nov 24 17:40:32 |      10       3|   0    6    0|      1     203      41|      0       0|     58       8      62      62|     23      22     106     106
  0  36909          :tick-3sec 2006 Nov 24 17:40:35 |      19       5|   0    5    0|      0       0       0|      0       0|      8       5      13      13|     30      30     200     200
  0  36909          :tick-3sec 2006 Nov 24 17:40:38 |      16       5|   0    5    1|      0       0       0|      0       0|      5       6      10      10|     27      26     558     559
  0  36909          :tick-3sec 2006 Nov 24 17:40:41 |       1       0|   0    4    0|      0       0       0|      0       0|      7       4      11      11|      9       9      34      34
  0  36909          :tick-3sec 2006 Nov 24 17:40:44 |       0       0|   0    4    0|      0       0       0|      0       0|      7       4      11      11|      8       8      28      28
  0  36909          :tick-3sec 2006 Nov 24 17:40:47 |       0       0|   0    6    0|      1     744      81|      1       1|     10       6      15      15|     14      14      33      33
  0  36909          :tick-3sec 2006 Nov 24 17:40:50 |       1       0|   0    5    1|      0       0       0|      0       0|      8       6      14      14|     11      11      49      49
  0  36909          :tick-3sec 2006 Nov 24 17:40:53 |       0       0|   0    4    0|      0       0       0|      0       0|      9       4      12      12|      6       7      28      28
  0  36909          :tick-3sec 2006 Nov 24 17:40:56 |       0       0|   0    5    0|      0       0       0|      0       0|      8       5      13      13|     12      12     420     420
  0  36909          :tick-3sec 2006 Nov 24 17:40:59 |       0       0|   0    4    0|      0       0       0|      0       0|      8       4      12      12|      9       8      30      30
  0  36909          :tick-3sec 2006 Nov 24 17:41:02 |       0       0|   0    4    1|      0       0       0|      0       0|     12       5      16      16|      7       8      25      25
  0  36909          :tick-3sec 2006 Nov 24 17:41:05 |     165      41|   0   48   60|      0       0       0|      1       1|     23     106      71      71|     96      97    1236    1236
  0  36909          :tick-3sec 2006 Nov 24 17:41:08 |     178      28|   0   15   53|      4     965     206|      4       4|     68      68      75      75|    130     130    1336    1336
  0  36909          :tick-3sec 2006 Nov 24 17:41:11 |     106      23|   0   27   35|      4     855     166|      4       4|     82      82      91      91|    115     114    1040    1040
  0  36909          :tick-3sec 2006 Nov 24 17:41:14 |     198      37|   0   41   70|      4    1189     196|      4       4|    185     185     185     185|    134     135    1327    1327
  0  36909          :tick-3sec 2006 Nov 24 17:41:17 |      16       5|   0    9    5|      4     940     161|      3       3|     17      17      20      20|     43      42     234     234
  0  36909          :tick-3sec 2006 Nov 24 17:41:20 |     162      35|   0   13    8|      4     958     200|      4       4|     23      23      28      28|     80      81    1018    1018
  0  36909          :tick-3sec 2006 Nov 24 17:41:23 |      44       6|   0    6    3|      2     544      81|      3       3|      8       8      11      11|     63      63     747     747
  0  36909          :tick-3sec 2006 Nov 24 17:41:26 |     150      34|   0   13    6|      4     921     199|      4       4|     21      21      25      25|     73      72     923     923
  0  36909          :tick-3sec 2006 Nov 24 17:41:29 |      43       3|   0    5    2|      2     506      81|      2       2|      7       7       9       9|     57      57     260     260
  0  36909          :tick-3sec 2006 Nov 24 17:41:32 |     157      37|   0    9    3|      4     978     199|      3       3|     13      13      16      16|     73      72     970     970
  0  36909          :tick-3sec 2006 Nov 24 17:41:35 |      43       3|   0    7    3|      2     512      85|      3       3|      9       9      12      12|     61      62     274     274
  0  36909          :tick-3sec 2006 Nov 24 17:41:38 |     127      29|   0    8    3|      4     994     185|      3       3|     11      11      14      14|     68      68    1265    1265
  0  36909          :tick-3sec 2006 Nov 24 17:41:41 |      66      11|   0   10    4|      4     973     171|      4       4|     14      14      18      18|     67      67     354     354
  0  36909          :tick-3sec 2006 Nov 24 17:41:44 |      48      10|   0    8    3|      3     785     128|      3       3|     11      11      14      14|     52      51     399     399
  0  36909          :tick-3sec 2006 Nov 24 17:41:47 |     142      31|   0   12    4|      4     913     192|      5       4|     17      17      23      23|     89      90     830     830
  0  36909          :tick-3sec 2006 Nov 24 17:41:50 |      64      13|   0   11    5|      4     853     168|      4       5|     15      15      18      18|     75      75     542     542

How the Grid Engine Software Retrieves Error Reports

The grid engine software reports errors and warnings by logging messages into certain files or by sending email, or both. The log files include message files and job STDERR output.

As soon as a job is started, the standard error (STDERR) output of the job script is redirected to a file. The default file name and location are used, or you can specify the filename and the location with certain options of the qsub command. See the grid engine system man pages for detailed information.

Separate messages files exist for the sge_qmaster, the sge_schedd, and the sge_execds. The files have the same file name: messages. The sge_qmaster log file resides in the master spool directory. The sge_schedd message file resides in the scheduler spool directory. The execution daemons' log files reside in the spool directories of the execution daemons. See Spool Directories Under the Root Directory in Sun N1 Grid Engine 6.1 Installation Guide for more information about the spool directories.

Each message takes up a single line in the files. Each message is subdivided into five components separated by the vertical bar sign (|).

The components of a message are as follows:

1. The first component is a time stamp for the message.

2. The second component specifies the daemon that generates the message.

3. The third component is the name of the host where the daemon runs.

4. The fourth is a message type. The message type is one of the following:

   • N for notice – for informational purposes

   • I for info – for informational purposes

   • W for warning

   • E for error – an error condition has been detected

   • C for critical – can lead to a program abort

   Use the loglevel parameter in the cluster configuration to specify on a global basis or a local basis what message types you want to log.

5. The fifth component is the message text.

   ---

   Note –

   If an error log file is not accessible for some reason, the grid engine system tries to log the error message to the files /tmp/sge_qmaster_messages, /tmp/sge_schedd_messages, or /tmp/sge_execd_messages on the corresponding host.

   ---

In some circumstances, the grid engine system notifies users, administrators, or both, about error events by email. The email messages sent by the grid engine system do not contain a message body. The message text is fully contained in the mail subject field.

Consequences of Different Error or Exit Codes

The following table lists the consequences of different job-related error codes or exit codes. These codes are valid for every type of job.

The following table lists the consequences of error codes or exit codes of jobs related to parallel environment (PE) configuration.

The following table lists the consequences of error codes or exit codes of jobs related to queue configuration. These codes are valid only if corresponding methods were overwritten.

The following table lists the consequences of error or exit codes of jobs related to checkpointing.

Running Grid Engine System Programs in Debug Mode

For some severe error conditions, the error-logging mechanism might not yield sufficient information to identify the problems. Therefore, the grid engine system offers the ability to run almost all ancillary programs and the daemons in debug mode. Different debug levels vary in the extent and depth of information that is provided. The debug levels range from zero through 10, with 10 being the level delivering the most detailed information and zero turning off debugging.

To set a debug level, an extension to your .cshrc or .profile resource files is provided with the distribution of the grid engine system. For csh or tcsh users, the file sge-root/util/dl.csh is included. For sh or ksh users, the corresponding file is named sge-root/util/dl.sh. The files must be sourced into your standard resource file. As csh or tcsh user, include the following line in your .cshrc file:

source sge-root/util/dl.csh

As sh or ksh user, include the following line in your .profile file:

. sge-root/util/dl.sh

As soon as you log out and log in again, you can use the following command to set a debug level:

% dl level

If level is greater than 0, starting a grid engine system command forces the command to write trace output to STDOUT. The trace output can contain warning messages, status messages, and error messages, as well as the names of the program modules that are called internally. The messages also include line number information, which is helpful for error reporting, depending on the debug level you specify.

To watch a debug trace, you should use a window with a large scroll-line buffer. For example, you might use a scroll-line buffer of 1000 lines.

If your window is an xterm, you might want to use the xterm logging mechanism to examine the trace output later on.

If you run one of the grid engine system daemons in debug mode, the daemons keep their terminal connection to write the trace output. You can abort the terminal connections by typing the interrupt character of the terminal emulation you use. For example, you might use Control-C.

To switch off debug mode, set the debug level back to 0.

Setting the dbwriter Debug Level

The sgedbwriter script starts the dbwriter program. The script is located in sge_root/dbwriter/bin/sgedbwriter. The sgedbwriter script reads the dbwriter configuration file, dbwriter.conf. This configuration file is located in sge_root/cell/common/dbwriter.conf. This configuration file sets the debug level of dbwriter. For example:

#
# Debug level
# Valid values: WARNING, INFO, CONFIG, FINE, FINER, FINEST, ALL
#
DBWRITER_DEBUG=INFO

You can use the –debug option of the dbwriter command to change the number of messages that the dbwriter produces. In general, you should use the default debug level, which is info. If you use a more verbose debug level, you substantially increase the amount of data output by dbwriter.

You can specify the following debug levels:

warning

Displays only severe errors and warnings.

info

Adds a number of informational messages. info is the default debug level.

config

Gives additional information that is related to dbwriter configuration, for example, about the processing of rules.

fine

Produces more information. If you choose this debug level, all SQL statements run by dbwriter are output.

finer

For debugging.

finest

For debugging.

all

Displays information for all levels. For debugging.

Diagnosing Problems

The grid engine system offers several reporting methods to help you diagnose problems. The following sections outline their uses.

Pending Jobs Not Being Dispatched

Sometimes a pending job is obviously capable of being run, but the job does not get dispatched. To diagnose the reason, the grid engine system offers a pair of utilities and options, qstat -j job-id and qalter-w v job-id.

• qstat -j job-id

  When enabled, qstat -j job-id provides a list of reasons why a certain job was not dispatched in the last scheduling run. This monitoring can be enabled or disabled. You might want to disable monitoring because it can cause undesired communication overhead between the sge_schedd daemon and sge_qmaster. See schedd_job_info in the sched_conf(5) man page. The following example shows output for a job with the ID 242059:

  % qstat -j 242059 scheduling info: queue "fangorn.q" dropped because it is temporarily not available queue "lolek.q" dropped because it is temporarily not available queue "balrog.q" dropped because it is temporarily not available queue "saruman.q" dropped because it is full cannot run in queue "bilbur.q" because it is not contained in its hard queuelist (-q) cannot run in queue "dwain.q" because it is not contained in its hard queue list (-q) has no permission for host "ori"

  This information is generated directly by the sge_schedd daemon. The generating of this information takes the current usage of the cluster into account. Sometimes this information does not provide what you are looking for. For example, if all queue slots are already occupied by jobs of other users, no detailed message is generated for the job you are interested in.

• qalter -w v job-id

This command lists the reasons why a job is not dispatchable in principle. For this purpose, a dry scheduling run is performed. All consumable resources, as well as all slots, are considered to be fully available for this job. Similarly, all load values are ignored because these values vary.

Job or Queue Reported in Error State E

Job or queue errors are indicated by an uppercase E in the qstat output.

A job enters the error state when the grid engine system tries to run a job but fails for a reason that is specific to the job.

A queue enters the error state when the grid engine system tries to run a job but fails for a reason that is specific to the queue.

The grid engine system offers a set of possibilities for users and administrators to gather diagnosis information in case of job execution errors. Both the queue and the job error states result from a failed job execution. Therefore the diagnosis possibilities are applicable to both types of error states.

• User abort mail. If jobs are submitted with the qsub -m a command, abort mail is sent to the address specified with the -M user[@host] option. The abort mail contains diagnosis information about job errors. Abort mail is the recommended source of information for users.

• qacct accounting. If no abort mail is available, the user can run the qacct -j command. This command gets information about the job error from the grid engine system's job accounting function.

• Administrator abort mail. An administrator can order administrator mails about job execution problems by specifying an appropriate email address. See under administrator_mail on the sge_conf(5) man page. Administrator mail contains more detailed diagnosis information than user abort mail. Administrator mail is the recommended method in case of frequent job execution errors.

• Messages files. If no administrator mail is available, you should investigate the qmaster messages file first. You can find entries that are related to a certain job by searching for the appropriate job ID. In the default installation, the sge_qmaster messages file is sge-root/cell/spool/qmaster/messages.

  You can sometimes find additional information in the messages of the sge_execd daemon from which the job was started. Use qacct -j job-id to discover the host from which the job was started, and search in sge-root/cell/spool/host/messages for the job ID.

Troubleshooting Common Problems

This section provides information to help you diagnose and respond to the cause of common problems.

• Problem — The output file for your job says, Warning: no access to tty; thus no job control in this shell....

  • Possible cause — One or more of your login files contain an stty command. These commands are useful only if a terminal is present.

  • Possible solution — No terminal is associated with batch jobs. You must remove all stty commands from your login files, or you must bracket such commands with an if statement. The if statement should check for a terminal before processing. The following example shows an if statement:

    /bin/csh: stty -g # checks terminal status if ($status == 0) # succeeds if a terminal is present <put all stty commands in here> endif

• Problem — The job standard error log file says `tty`:Ambiguous. However, no reference to tty exists in the user's shell that is called in the job script.

  • Possible cause — shell_start_mode is, by default, posix_compliant. Therefore all job scripts run with the shell that is specified in the queue definition. The scripts do not run with the shell that is specified on the first line of the job script.

  • Possible solution — Use the -S flag to the qsub command, or change shell_start_mode to unix_behavior.

• Problem — You can run your job script from the command line, but the job script fails when you run it using the qsub command.

  • Possible cause — Process limits might be being set for your job. To test whether limits are being set, write a test script that performs limit and limit -h functions. Run both functions interactively, at the shell prompt and using the qsub command, to compare the results.

  • Possible solution — Remove any commands in configuration files that sets limits in your shell.

• Problem — Execution hosts report a load of 99.99.

  1. Possible cause — The sge_execd daemon is not running on the host.

     Possible solution — As root, start up the sge_execd daemon on the execution host by running the sge-root/cell/common/sgeexecd script.

  2. Possible cause — A default domain is incorrectly specified.

     Possible solution — As the grid engine system administrator, run the qconf -mconf command and change the default_domain variable to none.

  3. Possible cause — The sge_qmaster host sees the name of the execution host as different from the name that the execution host sees for itself.

     Possible solution — If you are using DNS to resolve the host names of your compute cluster, configure /etc/hosts and NIS to return the fully qualified domain name (FQDN) as the primary host name. Of course, you can still define and use the short alias name, for example, 168.0.0.1 myhost.dom.com myhost.

     If you are not using DNS, make sure that all of your /etc/hosts files and your NIS table are consistent, for example, 168.0.0.1 myhost.corp myhost or 168.0.0.1 myhost

• Problem — Every 30 seconds a warning that is similar to the following message is printed to cell/spool/host/messages:

  Tue Jan 23 21:20:46 2001|execd|meta|W|local configuration meta not defined - using global configuration

  But cell/common/local_conf contains a file for each host, with FQDN.

  • Possible cause — The host name resolving at your machine meta returns the short name, but at your master machine, meta with FQDN is returned.

  • Possible solution — Make sure that all of your /etc/hosts files and your NIS table are consistent in this respect. In this example, a line such as the following text could erroneously be included in the /etc/hosts file of the host meta:

    168.0.0.1 meta meta.your.domain

    The line should instead be:

    168.0.0.1 meta.your.domain meta.

• Problem — Occasionally you see CHECKSUM ERROR, WRITE ERROR, or READ ERROR messages in the messages files of the daemons.

  • Possible cause — As long as these messages do not appear in a one-second interval, you need not do anything. These messages typically can appear between 1 and 30 times a day.

• Problem — Jobs finish on a particular queue and return the following message in qmaster/messages:

  Wed Mar 28 10:57:15 2001|qmaster|masterhost|I|job 490.1 finished on host exechost

  Then you see the following error messages in the execution host's exechost/messages file:

  Wed Mar 28 10:57:15 2001|execd|exechost|E|can't find directory "active_jobs/490.1" for reaping job 490.1

  Wed Mar 28 10:57:15 2001|execd|exechost|E|can't remove directory "active_jobs/490.1": opendir(active_jobs/490.1) failed: Input/output error

  • Possible cause — The sge-root directory, which is automounted, is being unmounted, causing the sge_execd daemon to lose its current working directory.

  • Possible solution — Use a local spool directory for your sge_execd host. Set the parameter execd_spool_dir, using QMON or the qconf command.

• Problem — When submitting interactive jobs with the qrsh utility, you get the following error message:

  % qrsh -l mem_free=1G error: error: no suitable queues

  However, queues are available for submitting batch jobs with the qsub command. These queues can be queried using qhost -l mem_free=1G and qstat -f -l mem_free=1G.

  • Possible cause — The message error: no suitable queues results from the -w e submit option, which is active by default for interactive jobs such as qrsh. Look for -w e on the qrsh(1) man page. This option causes the submit command to fail if the sge_qmaster does not know for sure that the job is dispatchable according to the current cluster configuration. The intention of this mechanism is to decline job requests in advance, in case the requests can't be granted.

  • Possible solution — In this case, mem_free is configured to be a consumable resource, but you have not specified the amount of memory that is to be available at each host. The memory load values are deliberately not considered for this check because memory load values vary. Thus they can't be seen as part of the cluster configuration. You can do one of the following:

    • Omit this check generally by explicitly overriding the qrsh default option -w e with the -w n option. You can also put this command into sge-root/cell/common/sge_request.

    • If you intend to manage mem_free as a consumable resource, specify the mem_free capacity for your hosts in complex_values of host_conf by using qconf -me hostname.

    • If you don't intend to manage mem_free as a consumable resource, make it a nonconsumable resource again in the consumable column of complex(5) by using qconf -mc hostname.

• Problem — qrsh won't dispatch to the same node it is on. From a qsh shell you get a message such as the following:

  host2 [49]% qrsh -inherit host2 hostname error: executing task of job 1 failed: host2 [50]% qrsh -inherit host4 hostname host4

  • Possible cause — gid_range is not sufficient. gid_range should be defined as a range, not as a single number. The grid engine system assigns each job on a host a distinct gid.

  • Possible solution — Adjust the gid_range with the qconf -mconf command or with QMON. The suggested range is as follows:

    gid_range 20000-20100

• Problem — qrsh -inherit -V does not work when used inside a parallel job. You get the following message:

  cannot get connection to "qlogin_starter"

  • Possible cause — This problem occurs with nested qrsh calls. The problem is caused by the -V option. The first qrsh -inherit call sets the environment variable TASK_ID. TASK_ID is the ID of the tightly integrated task within the parallel job. The second qrsh -inherit call uses this environment variable for registering its task. The command fails as it tries to start a task with the same ID as the already-running first task.

  • Possible solution — You can either unset TASK_ID before calling qrsh -inherit, or use the -v option instead of -V. This option exports only the environment variables that you really need.

• Problem — qrsh does not seem to work at all. Messages like the following are generated:

  host2$ qrsh -verbose hostname local configuration host2 not defined - using global configuration waiting for interactive job to be scheduled ... Your interactive job 88 has been successfully scheduled. Establishing /share/gridware/utilbin/solaris64/rsh session to host exehost ... rcmd: socket: Permission denied /share/gridware/utilbin/solaris64/rsh exited with exit code 1 reading exit code from shepherd ... error: error waiting on socket for client to connect: Interrupted system call error: error reading return code of remote command cleaning up after abnormal exit of /share/gridware/utilbin/solaris64/rsh host2$

  • Possible cause — Permissions for qrsh are not set properly.

  • Possible solution — Check the permissions of the following files, which are located in sge-root/utilbin/. Note that rlogin and rsh must be setuid and owned by root.

    -r-s--x--x 1 root root 28856 Sep 18 06:00 rlogin* -r-s--x--x 1 root root 19808 Sep 18 06:00 rsh* -rwxr-xr-x 1 sgeadmin adm 128160 Sep 18 06:00 rshd*

    ---

    Note –

    The sge-root directory also needs to be NFS-mounted with the setuid option. If sge-root is mounted with nosuid from your submit client, qrsh and associated commands will not work.

    ---

• Problem – When you try to start a distributed make, qmake exits with the following error message:

  qrsh_starter: executing child process qmake failed: No such file or directory

  • Possible cause — The grid engine system starts an instance of qmake on the execution host. If the grid engine system environment, especially the PATH variable, is not set up in the user's shell resource file (.profile or .cshrc), this qmake call fails.

  • Possible solution — Use the -v option to export the PATH environment variable to the qmake job. A typical qmake call is as follows:

    qmake -v PATH -cwd -pe make 2-10 --

• Problem — When using the qmake utility, you get the following error message:

  waiting for interactive job to be scheduled ...timeout (4 s) expired while waiting on socket fd 5 Your "qrsh" request could not be scheduled, try again later.

  • Possible cause — The ARCH environment variable might be set incorrectly in the shell from which qmake was called.

  • Possible solution – Set the ARCH variable correctly to a supported value that matches an available host in your cluster, or else specify the correct value at submit time, for example, qmake -v ARCH=solaris64 ...

• Problem — If the following job is assigned to a SuSE Linux system, the -cwd option does not work and the cwd-test is created on the user's home directory.

  qsub -l arch=lx24-x86 -cwd -b y -o /dev/null -e /dev/null -V "hostname | tee -a cwd-test"

  • Possible cause — On SuSE Linux systems, the /etc/csh.login file includes the cd command to change its current working directory to the user's home directory. Shells usually source system-wide profile files. For (t)csh on Linux, the system-wide file is /etc/csh.login.

  • Possible solution – Use the -noshell option. In this case, there is no intermediate shell that can source the profile file, and therefore neither ~/.login nor ~/.cshrc are sourced.

    When using a batch script, use the PWD environment variable to change the current working directory inside the batch script before executing any programs.

    Another workaround is for users to use neither tcsh nor csh. Because the cd command only appears in /etc/csh.login, the issue would not happen.