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Sun Java Communications Suite 5 Deployment Planning Guide
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Sun Java System Messaging Server 6.3
Sun Java System Calendar Server 6.3
Sun Java Communications Suite 5 System Documentation
Sun Java System Instant Messaging 7.2
Sun Java System Connector for Microsoft Outlook 7.2
Sun Java System Communications Express 6.3
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Sun Java Communications Suite 5 Deployment Planning Guide
Index
A
B
C
D
E
F
G
H
I
J
L
M
N
O
P
R
S
T
U
V
W
X
Book Information
Preface
Who Should Use This Book
Before You Read This Book
How This Book Is Organized
Communications Suite Documentation Set
Related Books
Default Paths and File Names
Typographic Conventions
Shell Prompts in Command Examples
Symbol Conventions
Documentation, Support, and Training
Third-Party Web Site References
Sun Welcomes Your Comments
Revision History
Deployment Planning Overview
1. Introduction to Deploying Communications Suite
Communications Suite Overview
About Messaging Server
About Calendar Server
About Instant Messaging
About Communications Express
About Communications Sync
About Connector for Microsoft Outlook
Communications Suite Component Product Dependencies
How Communications Suite Satisfies Business Needs
How Messaging Server Satisfies Business Needs
How Calendar Server Satisfies Business Needs
How Instant Messaging Satisfies Business Needs
How Communications Express Satisfies Business Needs
Summary of Communications Suite Benefits
Making the Communications Suite Deployment Highly Available
Using Portal Server with Communications Suite
Understanding the Deployment Process
Analyzing Business Requirements
Analyzing Technical Requirements
Designing the Logical Architecture
Designing the Deployment Architecture
Implementing the Deployment
2. Analyzing Your Communications Suite Requirements
Identifying Deployment Goals
Defining Business Requirements
Operational Requirements
Culture and Politics
Defining Technical Requirements
Supporting Existing Usage Patterns
Site Distribution
Network Requirements
Existing Infrastructure
Support Personnel
Defining Financial Requirements
Defining Service Level Agreements (SLAs)
Determining Project Goals
Planning for Growth
Understanding Total Cost of Ownership
3. Understanding Product Requirements and Considerations
Planning for Various Components
Understanding Service Components and Service Tiers
LDAP Directory Information Tree Requirements
Changes in the DIT Structure
Benefits of a One-Tree DIT Structure
Schema Requirements
Directory Server Considerations
Directory Server and Tiered Architecture Considerations
Directory Server Topology Considerations
Directory Server Capacity Planning
Directory Server and Calendar Server Interaction Considerations
Directory Server and Personal Address Book Considerations
Messaging Server Considerations
Calendar Server Considerations
Instant Messaging Considerations
Portal Server Considerations
Connector for Microsoft Outlook Considerations
Connector for Microsoft Outlook Component Product Dependencies
Migrating Sun ONE Calendar Server Data
Migrating Exchange Server Data
Communications Express Considerations
S/MIME Considerations
4. Determining Your Network Infrastructure Needs
Understanding Your Existing Network
Understanding Network Infrastructure Components
Routers and Switches
Firewall Access Control
Load Balancers
Storage Area Networks (SANs)
Domain Name System (DNS)
Planning Your Network Infrastructure Layout
Demilitarized Zone (DMZ)
Intranet
Internal Network
Proxy Hosts
Firewall Configuration
Mobile Users
5. Developing a Communications Suite Logical Architecture
Communications Suite Deployment Logical Architectures Overview
Single-tiered Logical Architecture for One Host
Single-tiered Logical Architecture for Multiple Hosts
Single-tiered Distributed Logical Architecture
Two-tiered Logical Architecture
Edge Logical Architecture
Edge Architecture Design Recommendations
Benefits of a Single-tiered Architecture
Benefits of a Two-tiered Architecture
Horizontal Scalability Strategy
Scaling Front-end and Back-end Services
Other Deployment Issues
Implementing Local Message Transfer Protocol (LMTP) for Messaging Server
Implementing Realtime Blackhole List (RBL)
Using Logical Service Names
6. Designing for Service Availability
High Availability Solutions Overview
Automatic System Reconfiguration (ASR)
Directory Server and High Availability
Application Server and High Availability
Messaging Server and Calendar Server and High Availability
Instant Messaging and High Availability
Instant Messaging High Availability Overview
Using Multiple Instant Messaging Multiplexors
Using the Instant Messaging Watchdog Process
Using Enabling Techniques and Technologies
Using Load Balancers
Using Directory Proxy Server
Using Replica Role Promotion
Locating High Availability Product Reference Information
Understanding Remote Site Failover
Questions for Remote Site Failover
7. Designing for Security
Communications Suite Security Overview
Creating a Security Strategy
Physical Security
Server Security
Operating System Security
Network Security
Messaging Security
Application Security
Implementing Secure Connections
Implementing Secure Connections Using Two Different Certificate Authorities (CAs)
Understanding Security Misconceptions
Other Security Resources
8. Understanding Schema and Provisioning Options
Understanding Schema Choices
Understanding Messaging Server Schema Choices
Deciding Which Schema to Use for Messaging Server
LDAP Schema 1 and Messaging Server
LDAP Schema 1 and Messaging Server Supported Provisioning Tools
LDAP Schema 2 (Native Mode) and Messaging Server
LDAP Schema 2 and Messaging Server Supported Provisioning Tools
LDAP Schema 2 Compatibility Mode and Messaging Server
Understanding Calendar Server Schema Choices
Deciding Which Schema to Use for Calendar Server
LDAP Schema 1 and Calendar Server
LDAP Schema 1 and Calendar Server Supported Provisioning Tools
LDAP Schema 2 (Native Mode) and Calendar Server
LDAP Schema 2 and Calendar Server Supported Provisioning Tools
LDAP Schema 2 Compatibility Mode and Calendar Server
Understanding Provisioning Tools
Understanding Messaging Server Provisioning Tools
Sun ONE Delegated Administrator for Messaging
LDAP Provisioning Tools for Messaging Server
Delegated Administrator and Messaging Server
Comparing Messaging Server Provisioning Tool Options
Understanding Calendar Server Provisioning Tools
LDAP Provisioning Tools for Calendar Server
Delegated Administrator and Calendar Server
Comparing Calendar Server Provisioning Tool Options
Deploying Messaging Server
9. Introduction to Messaging Server Software
What Is a Messaging System?
Messaging Server Support for Standards and Functionality
Support for Standard Protocols
Support for Hosted Domains
Support for User Provisioning
Support for Unified Messaging
Support for Webmail
Messaging Server Security and Access Control
Messaging Server Administration User Interfaces
Messaging Server Software Architecture
Message Path Through the Simplified Messaging Server System
The Message Transfer Agent (MTA)
Direct LDAP Lookup
Rewrite Rules
The Job Controller
Dispatcher
Local Mail Transfer Protocol (LMTP)
The Message Store
Messaging Server and Directory Services
Directory Information Tree
Directory Replication
Provisioning Messaging Users
Message Archiving Using the AXS-One System
10. Planning a Messaging Server Sizing Strategy
Collecting Messaging Server Sizing Data
Determining Messaging Peak Volume
Creating Your Messaging Usage Profile
Additional Questions
Defining Your Messaging User Base
Lightweight POP
Heavyweight POP
Lightweight IMAP
Mediumweight IMAP
Mediumweight Messenger Express/Communications Express
Using a Messaging Server Load Simulator
To Use a Load Simulator
Assessing Your Messaging Server System Performance
Messaging Server Memory Utilization
Messaging Server Disk Throughput
Messaging Server Disk Capacity
Disk Sizing for MTA Message Queues
Message Queue Performance
Message Queue Availability
Message Queue Available Disk Sizing
Planning for Network Connectivity Issues
Tuning MTA for Reattempts of Delivery
Further Readings
Messaging Server Network Throughput
Messaging Server CPU Resources
Developing Messaging Server Architectural Strategies
Two-tiered Messaging Server Architecture
To Size the Message Store
To Size Inbound and Outbound MTAs
To Size Your MMP
Single-tiered Messaging Server Architecture
To Size a Single-tiered Messaging Server Architecture
11. Developing a Messaging Server Architecture
Understanding the Two-tiered Messaging Architecture
Two-tiered Architecture—Messaging Data Flow
Sending Mail: Internal User to Another Internal User
Retrieving Mail: Internal User
Sending Mail: Internal User to an External (Internet) User
Sending Mail: External (Internet) User to an Internal User
Understanding Horizontal and Vertical Scalability in Messaging Server
Planning for Horizontal Scalability
Spreading Your Messaging User Base Across Several Servers
Spreading Your Messaging Resources Across Redundant Components
Mail Exchange (MX) Records
Inbound and Outbound MTAs
Load Balancers
Planning for Vertical Scalability
Planning for a Highly Available Messaging Server Deployment
Performance Considerations for a Messaging Server Architecture
Message Store Performance Considerations
Messaging Server Directories
MTA Queue Directories
Log Files Directory
mboxlist Directory
Multiple Store Partitions
Message Store Processor Scalability
Setting the Mailbox Database Cache Size
To Adjust the Mailbox Database Cache Size
To Monitor the Mailbox Database Cache Size
Setting Disk Stripe Width
MTA Performance Considerations
MTA and RAID Trade-offs
MTA and Processor Scalability
MTA and High Availability
MMP Performance Considerations
MMP and High Availability
MMP and Webmail Server
Messaging Server and Directory Server Performance Consideration
12. Designing a Messaging Server Topology
Identifying Your Geographic Needs
Designing a Messaging Topology
Central Topology
Distributed Topology
Hybrid Topology
Service Provider Topology
Understanding Messaging Topology Elements
Messaging Topology Components
Using MTAs to Protect Your Messaging System
Using MMPs
Using the MMP SMTP Proxy
Using Gateways
Creating a Messaging Topology Example
Step 1: Identifying Messaging Goals
Siroe’s Business Objectives
Siroe’s Financial and Technical Constraints
Step 2: Choosing a Topology Strategy
Step 3: Planning the Topology Elements
13. Planning Messaging Server Security
Protecting Messaging Components in Your Deployment
Protecting MTAs
Access Controls
Mapping Table Overview
Configuring Anti-Relaying with Mapping Tables
To Prevent Relaying From Outside Hosts
Using Mailbox Filters
Conversion Channels and Third Party Filtering Tools
RBL Checking
Client Access Filters
Monitoring Your Security Strategy
Protecting the Message Store
Protecting MMPs
Planning Messaging User Authentication
Plain Text and Encrypted Password Login
Authentication with Simple Authentication and Security Layer (SASL)
Enabling Authenticated SMTP
Certificate-based Authentication with Secure Sockets Layer (SSL)
Planning Message Encryption Strategies
Encryption with SSL
SSL Ciphers
Signed and Encrypted S/MIME
14. Planning a Messaging Server Anti-Spam and Anti-Virus Strategy
Anti-Spam and Anti-Virus Tools Overview
Rejecting Mail
Mailbox Filtering
Address Verification
Real-time Blackhole List
Relay Blocking
Authentication Services
Sidelining Messages
Comprehensive Tracing
Conversion Channel
Integration with Third-Party Products
Milter
Anti-Spam and Anti-Virus Considerations
Architecture Issues with Anti-Spam and Anti-Virus Deployments
Security Issues with Anti-Spam and Anti-Virus Deployments
Implementing an RBL
Common Anti-Spam and Anti-Virus Deployment Scenarios
Using Symantec Brightmail
Using SpamAssassin
Using Symantec AntiVirus Scan Engine (SAVSE)
Developing an Anti-Spam and Anti-Virus Site Policy
Deploying Calendar Server
15. Introduction to Calendar Server Software
Calendar Server Overview
Designing Your Calendar Server Deployment
Objectives of Your Calendar Server Deployment
Calendar Server Deployment Team
Calendar Server End Users
Expected Calendar Server End User Performance
16. Developing a Calendar Server Architecture
Single-Server Calendar Server Architecture
Two-tiered Calendar Server Architecture
Two-tiered, Multiple Server Calendar Server Architecture
17. Planning Calendar Server Security
Calendar Server Security Overview
Monitoring Your Security Strategy
Planning Calendar User Authentication
Plain Text and Encrypted Password Login
Certificate-based Authentication with Secure Sockets Layer (SSL)
18. Planning Calendar Server Services
Planning for Calendar Server Front-end and Back-end Services
Planning for the Calendar Server LDAP Data Cache
Considerations for
Using the LDAP Data Cache in a Master/Slave LDAP Configuration
LDAP Attributes Affected by Delays
Resolving the Master-Slave Delay Problem
Limitations to the LDAP Data Cache Solution
Configuring the LDAP Data Cache
Planning Calendar Server Domains
Deploying Instant Messaging
19. Introduction to Instant Messaging Software
What Is an Instant Messaging Service?
Instant Messaging Core Product Components
Components Related to Instant Messaging
Web Container
LDAP Server
SMTP Server
Calendar Server
Access Manager and Access Manager SDK
Portal Server
Portal Server Desktop
Secure Remote Access
Instant Messaging Supported Standards
Instant Message Structure Format
Access Protocol
Communication and Message Transfer Protocols
Instant Messaging Software Architecture
Instant Messaging Server
Direct LDAP Lookup
Message Delivery
Instant Messaging Multiplexor
Instant Messenger Client
Designing Your Instant Messaging Deployment
20. Planning an Instant Messaging Sizing Strategy
Instant Messaging Sizing Strategy Overview
Collecting Instant Messaging Sizing Data
Determining Peak Volume of Unique Instant Messaging Logins
Creating Your Instant Messaging Usage Profile
Additional Questions
Defining Your Instant Messaging User Base or Site Profile
Casual Users
Heavy Users
Using an Instant Messaging Load Simulator
Understanding Instant Messaging System Performance Guidelines
Instant Messaging Memory Utilization
Instant Messaging Disk Throughput
Instant Messaging Disk Capacity
Instant Messaging Network Throughput
Instant Messaging CPU Resources
Instant Messaging Multiplexor Configuration Best Practices
Developing Instant Messaging Architectural Strategies
Two-tiered Instant Messaging Architecture
Sizing Your Multiplexing Services
One-tiered Instant Messaging Architecture
Using Load Balancers With Instant Messaging
Example Instant Messaging Resource Requirements
Small Deployment Sample Resource Requirements Numbers
Large Deployment Sample Resource Requirements Numbers
21. Developing an Instant Messaging Architecture
Basic Instant Messaging Architecture
Authentication in a Basic Architecture
Instant Messaging Email Notification (Calendar Alert) Architecture
Instant Messaging Access Manager or SSO Architecture
Authentication in an Access Manager Only Architecture
Instant Messaging Portal-based or Archiving Architecture
Authentication in a Portal Server Architecture
Instant Messaging With All Features Enabled
Instant Messaging Physical Deployment Examples
Instant Messaging Physical Deployment Example: Web Server on Separate Host
Instant Messaging Physical Deployment Example: Multiplexors on Separate Hosts
Instant Messaging Physical Deployment Example: Multiple Instant Messaging Hosts
22. Planning Instant Messaging Security
Protecting Instant Messaging Components in Your Deployment
Overview of Instant Messaging Security
Protecting Instant Messaging Server and Multiplexor
Providing Instant Messaging Client Access Through a Firewall
Protecting the Instant Messaging Archive
Planning Instant Messaging User Authentication
Instant Messaging and Passwords
Instant Messaging and LDAP
Instant Messaging and Searching the Directory Anonymously
Planning Instant Message Privacy, Security, and Site Policies
Instant Messaging Site Policies
Methods of Controlling Instant Messaging End User and Administrator Privileges
Deploying Communications Express
23. Introduction to Communications Express Software
Communications Express Overview
Communications Express Features
Communications Express High-Level Architecture
24. Developing a Communications Express Architecture
Basic Communications Express Architecture
Communications Express on Remote Host Architecture
Deploying Connector for Microsoft Outlook
25. Introduction to Connector for Microsoft Outlook Software
Connector for Microsoft Outlook Overview
Connector for Microsoft Outlook Features
Connector for Microsoft Outlook High-Level Architecture
26. Developing a Connector for Microsoft Outlook Architecture
Desktop Deployment Process Tasks
Why Use the Deployment Toolkit?
27. Understanding Connector for Microsoft Outlook Pre-Installation Considerations
Connector for Microsoft Outlook Installation Considerations
Interactive User Installation (Self-Service)
Individual Desktop Installation
Automated Installation Using Configuration Management Tools
Command-Line Switches for Desktop Installation
Password-Protected Personal Stores in Outlook
Exchange to Communications Suite Migration Considerations
Migration of Important Server Data: More Than Just Messages
Mail Routing During Transition Phase of Server Migration
Synchronization of Global Address Books During Migration
New User IDs and Passwords for Sun Java System Servers
Where to Go for More Connector for Microsoft Outlook Information
Deployment Examples
28. Communications Suite Deployment Examples
Communications Suite Single-tiered Logical Deployment Example for One Host
Communications Suite Two-tiered Logical Deployment Example for Multiple Hosts
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