Problem  

Where do I look for installation errors? 

Solution  

The most recent GNOME 2.0 Desktop installation log is in the following location: /var/sadm/install/logs

Problem  

The installation fails with the following error message: pkgadd: ERROR: cppath(): unable to start

Solution  

You are either using the wrong version of tar or the tar file is corrupt. You must use Solaris tar or GNU tar version 1.13 or greater. If the tar file is corrupt, you must download the tar file again. 

Problem  

I already have the GNOME 1.4 Desktop on system. How do I uninstall the GNOME 1.4 Desktop? 

Solution  

Perform the following steps:  

1. Log into CDE as root.

2. Open a terminal window.

3. Type cd /var/sadm/prod

4. Type java uninstall_gnome_1_4

If you have already installed the GNOME 2.0 Desktop, you can remove the GNOME 1.4 Desktop by logging in as root and running the following command: /usr/sbin/remove-gnome -version 1.4

Problem 

How do I uninstall the GNOME 2.0 Desktop? 

Solution 

Perform the following steps:

1. Log in as root.

2. Run the following command: /usr/sbin/remove-gnome

Problem  

How do I install the GNOME 2.0 Desktop without the GUI installer? 

Solution  

Run the alternative text-based install script. To do this you must first unpack the tar file to create a GNOME directory in your current directory. Then run the script which corresponds to your system architecture:  

SPARC Architecture Edition: ./GNOME/sparc/pkgs/install

x86: Architecture Edition: ./GNOME/i386/pkgs/install

Problem  

ScrollKeeper fails after Jumpstarts, upgrades and live upgrades. 

Solution  

ScrollKeeper fails due to software dependencies not being available. The workaround is as follows: 

For all installations, upgrades and live upgrades that install directly into the root filesystem, the ScrollKeeper database is propagated during the installation, using a postinstall script provided with each package as required. 

For all other installations that do not install into the root filesystem directory, the postinstall script does not propagate the ScrollKeeper database. 

You must propagate the ScrollKeeper database manually when you log in for the first time. You need root access to perform this action. Execute the following commands in the C locale: 

1. su password

2. /usr/bin/scrollkeeper-rebuilddb

In some cases, the location of /usr/bin/scrollkeeper-rebuilddb might be similar to the following: {INSTALL_ROOT}/usr/bin/scrollkeeper-rebuilddb