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Chapter 4 Multimedia Mail ToolMultimedia Mail Tool lets you communicate with other people on the network. You can write, send, and receive electronic mail. When you receive an electronic mail ("email") message, you can act upon it in various ways:
You can send and receive attachments: audio files, image files, document files, executable files, or any other files. Using drag and drop, Multimedia Mail Tool works in combination with File Manager, Text Editor, AudioTool, Calendar Manager, and other applications to provide an integrated workspace environment. For brevity, Multimedia Mail Tool is referred to simply as Mail Tool throughout the rest of this document. To open Mail Tool, choose Workspace -> Programs -> Mail Tool. How Mail Tool Is OrganizedMail Tool has three key windows:
Each of these windows is described in detail later in this chapter. Header Window IconsThe primary Mail Tool icon, for the Header window that shows you incoming mail messages, looks like a standard office In-Box. When you don't have any mail, the In-Box on the icon is empty. When you have mail that has all been read, the In-Box contains a neatly stacked set of envelopes. When new mail arrives, envelopes are placed in the In-Box with the stamped and addressed side showing. Figure 4-1 shows these views of the mailbox icon. Figure 4-1 Mail Tool Header Window Icons
The Mail Tool Compose window can also be closed to an icon. See "Mail Tool Compose Window" for a description and picture of the Compose window icons. Mail Tool Header WindowThe window shown in Figure 4-2, provides a set of controls with which you access other parts of the Mail Tool application, display a list of your electronic mail messages, and see the status of your mail messages. By default, this window shows you a scrolling list of the mail messages in your In-Box. Each line in the scrolling list of the window represents a single electronic mail message, and is called the header for the mail message. Figure 4-2 Primary Mail Tool Header Window
Mail Message HeadersEach message header has six fields or columns of information, as follows:
Message Header Status MessagesStatus messages are displayed at the right side of the footer. These messages tell you how many messages are in your mail file, how many new messages you have, and how many you have currently deleted. In Figure 4-2, the status message tells you there are 4 items, 4 new messages, and 0 deleted messages. Selecting Message HeadersYou can select each message header by moving the pointer onto the line and clicking SELECT. A selected header has a box around it. To select additional messages, move the pointer into the line and click ADJUST. If a message is already selected, clicking ADJUST deselects it. You can select all the messages sent by or to a particular person or alias, and/or about a particular subject by using the Mail Tool Find feature. Mail Tool Controls and MenusThe control area, shown in Figure 4-3, has three groups of controls. Figure 4-3 Mail Tool Control Area
The first four buttons in the top row are the standard Mail Tool menu buttons. The first four buttons in the bottom row are user-defined accelerator buttons, which you can customize to represent any of the items available from the standard menus. The items at the right side of the control area are the Mail File controls. These include the Mail File abbreviated menu button and text field, and the Mail File Move, Copy, and Load menu buttons. The following sections provide a brief description of each of these controls. File MenuThe File menu has choices that you use to organize mail messages, print them, or commit changes (such as deleting and sequentially renumbering messages).
The default item of the File Menu is Load In-Box. Selecting this loads your inbox. View MenuThe View menu has choices for different ways to view messages and move between them, and for finding particular mail messages.
See "Mail Tool View Message Window" for more information about the first three items on the View menu. The default item of the View menu is Next. When you select Next, the next message is displayed. Edit MenuThe Edit menu has choices for editing and deleting mail messages and configuring your Mail Tool from the Mail Tool Properties window.
The default item of the Edit menu is Delete. When you choose Delete, the currently selected messages are deleted or the currently viewed messages are deleted if no messages are selected. Compose MenuThe Compose menu has choices for opening Compose windows from which you can write and send mail messages.
The default item of the Compose menu is New. When you choose New, a new Compose window is opened. Custom Mail Tool ButtonsThe first four buttons on the second row of the control area are custom Mail Tool buttons. You can change these buttons to be any of the items on the File, View, Edit, or Compose menus. The default items of the custom buttons are Done (from the File menu), Next (from the View menu), Delete (from the Edit menu), and Reply (from the Compose menu). See "Header Window Properties" for information about how to change the items on these custom buttons. Mail File Text Field and MenusYou use the Mail File text field and abbreviated menu button to create and view mail files, and to store messages into mail files. You use the abbreviated menu button to choose from all your available mail files. See "Mail File Menus" for information on creating and viewing mail files. Use the last three buttons on the second row of the control area to move or copy selected messages into a mail file, or to view (load) a different mail file. Each of these buttons displays a menu of the most recently used mail files. You can customize this menu to always include particular mail files. See "Mail File Menus" for information on creating and viewing mail files. See "Mail Filing Properties" for information about customizing your mail file menus. Pop-up MenusA pop-up menu in the Header pane, called Messages, contains a subset of controls from the File, View, Edit, and Compose menus. Display this menu by moving the pointer anywhere in the Header window pane and pressing the MENU button. Each item on the Messages pop-up menu works the same way as it does when you choose the same item from a menu button. The text editing panes in the View Message and Compose windows contain a pop-up menu with the standard editing commands from the Text Editor. For a description of the text editing commands, see the chapter Chapter 3, Text Editor. Mail Tool View Message WindowTo view a message, double-click SELECT on the header for the message that you want to display. Alternatively, you can SELECT the message header, and then choose Messages from the View menu. A View Message pop-up window is displayed showing the text of the selected message with an abbreviated message header, as shown in Figure 4-4. Figure 4-4 View Message Window
The number of the displayed message is always shown in the header of the View Message window (Message 2 in Figure 4-4). Once you have displayed a message in a View Message window, any "New" or "Unread" flags on the message header are cleared, whether or not you have actually read the message. The View Message window uses the standard text editing pane and pop-up menu. You can edit the text in the View Message pane. If you have made editing changes to the message, a Notice (asking if you want to save the changes), is displayed when you change messages or dismiss the window. The View Message window can be split into two or more panes to view and edit different parts of the mail message at the same time. See Chapter 3, Text Editor for more information. If the message you are viewing contains attachments, a separate attachment area is displayed at the bottom of the View Message window. See "Mail Tool Attachments" for information about mail attachments. Using the Pushpin in the View Message WindowThe View Message window has a pushpin that you can use to pin the window to the workspace if you want to keep a message (or several messages) visible. If you do not pin the View Message window, it is reused for subsequent mail messages that you view. If you do pin the View Message window, a new View Message window will be displayed for the next message you view, and you can display multiple View Message windows at the same time. Viewing the Next or Previous MessageYou can view the next message by clicking SELECT on the View button, then on the Next button. If the View Message window is displayed but not pinned, the next message is displayed in the existing View Message window. Note - You must display the View menu and choose Next. Also note that the Next button is a custom button, and may not be available on the header control area if you have changed the value of this custom button. To display the previous message, choose Previous from the View menu. You can also use the up and down arrow keys on your keyboard to display the previous and next messages. The Mail Tool Header window must be the currently active window for this to work. Alternatively, you can always view any message by double-clicking SELECT on the desired message header. Viewing Messages With a Full HeaderMail Tool messages are normally displayed with an abbreviated header. To display a message with the full message header, select the desired message header and choose Full Header from the Messages submenu of the View menu. Figure 4-5 shows an example of a full message header. Figure 4-5 Full Message Header
The contents of the abbreviated header are determined by the Hide items on the Message Window Properties scrolling list. All mail headers are displayed except those listed in the Hide scrolling list. See "Message Window Properties" for information about customizing your default abbreviated header with the Hide scrolling list. Viewing Multiple Mail MessagesIf you select multiple mail messages and display them by choosing Messages from the View menu, a View Message window is opened for each message, layered one on top of another in numerical order (not in the order that you selected them). Another way to view multiple mail messages is to pin an existing View window, and then double-click SELECT on another mail message header. The new message will be displayed in a new View window. Mail Tool Compose WindowAny time you choose an item from the Compose menu (except for Vacation), a Compose Message window is opened. (The Compose Message window is simply referred to as the Compose window in the rest of this document.) A Compose window operates independently from the Mail Tool Header window. You can close an opened Compose window to an icon for later use, or keep a Compose window open while the primary Mail Tool Header window is closed to an icon. The Compose window icon shows an unsealed envelope, a sheet of paper, and a label indicating the recipient of the message if the recipient has been specified. Figure 4-6 shows these views of the Compose icon. Figure 4-6 Compose Window Icon (before and after specifying a recipient)You can open as many Compose windows as you like at one time, while replying to or composing several messages concurrently. The Compose window is shown in Figure 4-7. Figure 4-7 Compose Message Window
The Compose window has its own set of controls that you use to create and send mail messages:
Reading MessagesYou can tell you have new mail in two ways:
Figure 4-8 Header window
To read a message, double-click SELECT on the message header. The header you select is outlined, as shown in Figure 4-9, and the View Message window displays the message. Figure 4-9 Message Headers in the Mail Tool Window
To read a message:
Printing MessagesYou can print your mail messages using either Mail Tool or Print Tool. Printing Mail Messages Using Mail ToolTo print your messages from Mail Tool, select the headers for the messages you want to print, and choose Print from the File menu. Figure 4-10 shows these steps. Figure 4-10 Printing Multiple Mail Messages
The messages are printed using the print script specified in the Message Window Properties sheet. See "Message Window Properties". If a message has attachments, the attachments are not printed. A message is printed that tells you how many attachments the message has. To print an attachment, open the attachment and print it using the attachment's application, or drag the attachment to the Print Tool. Printing Mail Messages Using Print ToolYou can use Print Tool to print your mail messages using these steps:
Composing MessagesYour email address is typically your login ID and your machine's host name, combined like this: name@host. If there is more than one domain on your network, you may need to append a domain name to the address as well. For instance, the name would appear in this format: name@host.domain. Check with your system administrator to make certain. Others on your network will typically have the same address format. When you are certain of your email address, try sending a test message to yourself. Composing a New MessageTo compose a new message:
Replying to a MessageReplying to a message is similar to composing a message.
Forwarding Messages to Third-PartiesYou can forward a message to another person in two ways, depending on where you start from:
Forwarding a MessageTo forward a message from the Header window:
Including a MessageTo include a message from the Compose window.
Using TemplatesA template is a file you can include in a mail message that contains text you frequently use when composing messages. Mail Tool allows you to create your own template files. You might, for example, want to create a standard table format for status report information or a standard signature and closing message. See "Template Properties" for information about how to create and store templates. When you have created a template file and added it to Mail Tool, it is displayed as an item on the Templates submenu. The menu in the left margin shows a Templates submenu with three templates. The default Templates submenu contains only the Calendar template. The Calendar template creates messages in a form that Calendar Manager interprets when the message header is dragged and dropped onto the Calendar Manager. See the chapter Chapter 5, Calendar Manager for more information. Any template available from the Templates submenu can be added to a message at any time while you are composing it. When you choose the item from the Include menu, the template is inserted at the caret location. Figure 4-13 shows an example of a signature template. Figure 4-13 Example of a Signature Template
Using the Vacation NotifierWhen you are away from your office, you can use the Vacation notifier on the Compose menu to automatically respond to each email message you receive. Mail Tool provides you with a generic message form that you can edit and customize to suit your individual needs. Figure 4-14 shows the Vacation Setup pop-up window with the generic message. Choose the Start/Change item on the Vacation submenu to display the Vacation Setup window. Figure 4-14 Vacation Setup Pop-up Window
You can edit this message in the same way you edit messages in the Compose window. The string $SUBJECT in the message text automatically extracts the subject from the message being responded to, and includes it in the reply message. The Precedence:junk line tells the mail delivery agent to set this mail to a lower priority and not to return any error messages to this mail message. Figure 4-15 shows an example of a vacation message that has been customized. Figure 4-15 Modified Vacation Message
To start the vacation message, click SELECT on the Start button. The word "Vacation" is displayed in the header of the Mail Tool window to remind you that the vacation notifier is turned on. While the vacation notifier is turned on, incoming mail messages are stored in your In-Box and are readily available when you return to the office. When the vacation notifier is turned on, it replies to each person who sends mail to you. Each sender receives a reply from the vacation notifier, but it replies to the same sender only once in each seven day period. If your name is listed in a public alias and a message is sent to the alias, the vacation notifier does not respond to the sender of that message. The vacation notifier will respond to names included as part of a private alias. See "Alias Properties" for information about mail aliases. Once you have activated the vacation notifier, the Stop item on the Vacation submenu is also activated. To stop the vacation notifier and remove the word "Vacation" from the header, choose Stop from the Vacation submenu. Deleting MessagesIt is a good idea to periodically delete obsolete messages from your In-Box. To delete one or more mail messages, select the message headers that you want to delete, then choose Delete from the Edit menu. The selected mail messages are deleted from the display, and the status message in the footer updates to reflect the current state of your In-Box, as shown in the example in Figure 4-16. Figure 4-16 Status Message after Deleting Two Mail Messages
Delete is also the default value of the third custom button. It is also available from the header pane pop-up menu, described in the section "Pop-up Menus". Undeleting MessagesAs long as you do not incorporate changes to Mail Tool by switching to another Mail File or by choosing either Save Changes or Done from the File menu, your deleted messages remain available and you can "Undelete" them. When there are no deleted messages available, the Undelete item on the File menu is inactive. To undelete the message most recently deleted, choose Undelete from the Edit menu. To undelete a different message, or to undelete more than one message at a time, choose From List on the Undelete submenu to display the Undelete window. The Undelete window contains a scrolling list of messages that you have deleted since you last incorporated changes in Mail Tool. Select the headers of the messages that you want to undelete, then click SELECT on the Undelete button. To save your undeleted messages in your Inbox, click SELECT on Done in the Mail Tool Message window control area, or choose Save Changes on the File menu. Finding MessagesTo find messages, you can search your In-Box or mail files for messages with a particular subject, messages that have been sent to or from a specific person, or both. You can use this feature to find one particular message, or to find a group of messages. For example, if you come back from vacation and find a lot of mail messages about a topic you are not interested in, you can find all the messages about that subject and quickly delete them. To find a message, first display the Find pop-up window by choosing Find from the View menu. The Find pop-up window is displayed, as shown in Figure 4-17. Figure 4-17 Find Pop-up Window
You can search for messages based on the mail header's From field, To field, Cc field, or Subject field, or by any combination of these fields. The Search text fields are case-insensitive and match partial words and phrases. You do not need to type a complete sender name, and you can use keywords to match subjects. For example, typing the name robles in the From text field will find messages sent by robles@oak as well as manual.robles. To search for messages by sender, type the sender name in the From text field. Clicking SELECT on the Find Forward button selects the next message header with the sender name you specify. Clicking SELECT on the Find Backward button selects the previous message header. Clicking SELECT on the Select All button selects all message headers with the sender name. A message is displayed in the footer of the Find Messages window telling you how many messages are selected. If you want to find mail sent to a person or alias either directly or by Cc list, type the name in the To/Cc field. If you only want to find mail sent directly to a person or alias (but not carbon copied), type the name in the To field. If you only want to find mail carbon copied to a person or alias (but not sent directly), type the name in the Cc field. To search for messages by subject, type a word or phrase in the Subject text field. To search for messages by sender, receiver, and by subject, type the appropriate information in each text field and click SELECT on one of the buttons at the bottom of the Find window. Only mail messages that satisfy all the conditions will be found. Clicking SELECT on Clear removes all the text typed in the Find Messages window text fields. Mail Tool AttachmentsA mail message can contain attachments, which are files of any type in their own file formats. For example, a mail message might contain an image attachment and an audio attachment, providing an illustration and voice mail. When a message contains attachments, the View Message pop-up window displays a separate Attachments pane at the bottom, as shown in Figure 4-18. Figure 4-18 View Message Pop-up Window with Attachments
You can move attachments to the File Manager or any other application that accepts files of the attachment's file type. You can also open the attachments without moving them out of the Mail Tool. You can add new attachments to a mail message, delete attachments, or rename them. Opening Mail AttachmentsThere are two groups of mail attachments:
Opening Ordinary AttachmentsTo open most attachments: Double-click SELECT on an icon in the Attachments pane. "Launching..." appears in the message area beneath the Attachments pane, and in a moment the application opens, and the file is displayed. When starting an executable from the Mail Tool Attachments pane, you receive a warning message asking if you want to run the executable program or cancel. Before you click SELECT on "Run it," make sure you know what the outcome will be and that the sender is someone you trust. Executables such as shell scripts can be used to perform operations on the files in your file system. Figure 4-19 shows a mail message with a voice mail attachment opened up in the AudioTool application. See the chapter Chapter 11, Audio Tool for information about using AudioTool to listen to the message. Figure 4-19 Mail Message with an Opened Voice Mail Attachment
Note - PostScript attachments are displayed in Image Tool. For complete information on how to use Image Tool, refer to Chapter 13, Image Tool. Viewing Special AttachmentsYou will need access (on your system or file server) to the software used to create the attachment. Also, you probably need to be running the same version of the software. If you do not have access to the correct software, you might want to request that the sender convert the file into PostScript format and resend the file. To view specially-formatted text files:
Sending Mail AttachmentsTo include attachments in a mail message you are composing, select the file icons that you want to include from the File Manager, and drag and drop them onto the Attachments pane of the Compose window. You can also drag and drop files or data from the Text Editor or any other application that supports drag and drop. Alternatively, you can use the Attachments pane Add Attachments popup to include attachments in your message, as described in "Adding Mail Attachments". Follow these steps to drag and drop a file from the File Manager onto Mail Tool to be included in a mail message:
Adding Mail AttachmentsYou can add new mail attachments to a message using drag and drop, as described in the previous section, or the Add Attachment pop-up window. Note - Keep in mind that when you add attachments to a mail message, it is easy to construct very large messages without realizing it. To add a new mail attachment using the Add Attachment popup window, follow these steps:
Renaming Mail AttachmentsFollow these steps to rename a mail attachment in the View Message or Compose window Attachments pane:
Moving Mail AttachmentsYou can drag and drop attachments to the File Manager, or any other application that accepts files of the attachment's file type. See "Using Drag and Drop with Mail Tool" for more information. Alternatively, you can use the Attachment pane's controls to copy an attachment to a directory:
Deleting Mail AttachmentsTo delete attachments from a message in the View or Compose window, select the attachment or attachments you want to delete and choose Delete from the Edit button in the control area of the Attachments pane. Use the Undelete item to restore the most recently deleted attachment. This item is grayed out if there are currently no deleted attachments. Saving Changes for Mail ToolTo improve system performance, Mail Tool does not automatically save changes that you make when you close it to an icon. Messages that you have deleted remain available to you when you open the Mail Tool Header window. To free up disk space and keep your mail box a manageable size, it is a good idea to periodically delete obsolete messages and save changes. You save changes using either Save Changes or Done from the File menu.
Mail Tool automatically checks and incorporates new mail messages using a time period specified from the Mail Tool Properties window. If you have a long time period set and want to see if you have new mail, you can use Load In-Box from the File menu. Choosing either Save Changes or Done also checks for new mail messages. See "Customizing Mail Tool" for more information about Mail Tool properties. When you quit the Mail Tool application, a Notice is displayed, as shown in Figure 4-25, asking you whether you want to save changes, quit without saving changes, or cancel the quit notice. Figure 4-25 Quit Notice
Choosing Save Changes commits the changes and quits Mail Tool. Choosing Discard Changes discards changes, reincorporating any deleted messages as part of the In-Box, and quits Mail Tool. Choosing Cancel cancels the quit operation, and leaves Mail Tool running. Organizing Your Mail MessagesA convenient way to organize your mail is to group related messages together in a mail file. A mail file is a file that can contain multiple mail messages. If you view a mail file outside of Mail Tool, it looks like a single file with multiple mail messages appended to one another. When you view a mail file using Mail Tool, each separate message header is displayed in the header pane, and you can view, edit, delete, and respond to each message individually. You can use the Mail Files pop-up window to create, delete, and rename mail files and subdirectories of mail files, to add messages to mail files, or to view mail files. To display the Mail Files window, shown in Figure 4-26, choose Mail Files from the File Menu. Figure 4-26 Mail Files Window
The Mail Files popup window contains a scrolling list of all your mail files (or mailfolders). There are three groups of entries listed in the mailfolder scrolling list, as follows:
You specify the directory where the mail files reside in your file structure using the Mail Filing category in the Properties window. See "Mail Filing Properties" for more information. Any mail files that you create in this directory are displayed as items in the Mail File menu on the Header window control area (described in the section "Mail File Menus"). The default mail file directory is your home directory. If you want to specify a different directory, it's a good idea to do so before you create new mail files. In addition to using the Mail Files window, you can also create new mail files, add messages to mail files, or view a mail file using the Mail File menu and the Move, Copy, and Load menus on the Mail Tool Header window control area. These menus are described in the next section. Mail File MenusThe Mail File menu of the Header window contains a list of files and subdirectories in your mail file directory, as shown in Figure 4-27. Use this menu as an easy way to fill in the name of a mail file in the Mail File text field. Figure 4-27 Mail File Menu Showing Mail Files and Subdirectories of Mail Files
As you access a mail file, it is added to the Move, Copy, and Load menus of the Header window. Each of these three menus contains an identical list of recently accessed mail files. The first item on each menu is the entry in the Mail File text field. If no entry is in the text field, the first item is called Entry, and is dimmed. Figure 4-28 shows a Copy menu after several mail files have been accessed, and when there is an entry in the Mail File text field. Figure 4-28 Copy Menu with the Most Recently Accessed Mail Files
If you have a set of mail files that you want to always appear on the Move, Copy, and Load menus, you can specify these files in the Mail Filing category of the Properties window. You can also control the maximum height of these menus. See "Mail Filing Properties" for information. Creating a New Mail FileYou can create a new mail file using only the controls on the Header window, or using the Mail Files popup window. Creating a New Mail File Using the Header Window ControlsFollow these steps to create a mail file using only the Header window controls:
Creating a New Mail File Using the Mail Files Popup WindowFollow these steps to create a new mail file using the Mail Files popup window:
Adding Messages to an Existing Mail FileYou can add messages to an existing mail file using only the controls on the Header window, or using the Mail Files pop-up window. Both of these methods are described in the following sections. Adding Messages to a Mail File Using the Header Window ControlsFollow these steps to add messages to a mail file using only the controls on the Header window:
Adding Messages to a Mail File Using the Mail Files Popup WindowFollow these steps to add messages to a mail file using the Mail Files window:
Viewing a Mail FileYou can view the messages stored in a mail file using either the Mail Files window or the Load menu of the Mail Tool Header window. Once the mail file is loaded, you access the messages of the mail file exactly the same way as you access the messages of your In-Box. To return to the In-Box after you are done viewing a mail file, choose Load In-Box from the File menu. Viewing a Mail File Using the Header Window ControlsFollow these steps to view the messages in a mail file using the Header window controls:
Viewing a Mail File Using the Mail Files WindowFollow these steps to view mail file messages using the Mail Files window:
Editing a Mail File (Emptying, Renaming, Deleting)You can empty a mail file, rename it, or delete it with the Edit menu of the Mail Files window. To empty, rename, or delete a mail file, you first need to select the mail file in the scrolling list on the Mail Files window. If the mail file is in a subdirectory below the one displayed on the scrolling list, double-click SELECT on that subdirectory to display it. If the mail file is in a directory higher up from the one displayed in the scrolling list, double-click SELECT on the ..(Go up one folder) folder item until the mail file is in the scrolling list. When the mail file is in the scrolling list, click SELECT on the mail file to select it. To delete a mail file, select the mail file in the Mail Files scrolling list, then choose Delete from the Edit menu. Mail Tool will give you a notice asking you to confirm that you really want to delete the mail file. To empty a mail file, select the mail file in the Mail Files scrolling list, then choose Empty from the Edit menu. Mail Tool will give you a notice asking you to confirm that you really want to empty the mail file. To rename a mail file, select the mail file in the Mail Files scrolling list, type the new name in the Name field, and then choose Rename from the Edit menu. Sorting the Contents of a Mail FileYou can sort items in your In-Box or the currently viewed mail file by choosing an item from the Sort By submenu of the Header window View menu:
Loading Saved Messages Back into Mail ToolYou can load saved messages back into the Mail Tool base window and view them as you would new mail messages. When you load previously saved messages, they temporarily replace the current messages contained in your in-box. Loading a Message from the Mail Files DirectoryIf the message you want to view is in the default Folder directory:
Loading a Message from Another DirectoryTo load a message saved to another directory:
Loading the In-BoxTo reload your In-Box messages: In the Header window, choose Load In-Box from the File menu. All of the message headers in the In-Box are again displayed in the Mail Tool Header window. Using Drag and Drop with Mail ToolYou can use the OpenWindows drag and drop capability to drag mail messages out to other applications, and to drop information from other applications onto your Compose window to be included as text or as a separate attachment. This section gives an overview of the ways you can use drag and drop with Mail Tool and the other DeskSet applications described in this guide. Dragging Mail to Other ApplicationsYou can select single or multiple headers in the Mail Tool window and drag them to other DeskSet applications. When you drag a mail header, the entire mail message is moved along with it, including any mail attachments. You can also select single or multiple mail attachments and move just the attachments to other applications. Dragging Message Headers to Other ApplicationsYou can drag and drop message headers onto the File Manager, Text Editor, Print Tool, Calendar Manager, or any other application that accepts files via drag and drop. To drag and drop a copy of a mail message, select the message header, then drag the pointer to the destination. A small Text file glyph moves with the pointer to show that you are dragging a Text file, as shown in the example in Figure 4-30. When you select multiple message headers, a group of Text glyphs is dragged with the pointer. Figure 4-30 Dragging a Copy of a Message Header
You can schedule appointments in Calendar Manager by using the Appointment Editor Attachment. See the Chapter 5, Calendar Manager for more information. Dragging Attachments to Other ApplicationsYou can drag individual attachments onto the following destinations:
To drag and drop attachments onto other applications, follow these steps:
Dropping Files onto the Mail ToolThe Mail Tool Compose and View windows accept dropped files from the File Manager and Text Editor in the text panes. The Compose and View windows accept dropped files of any type in the Attachments pane. See the section "Sending Mail Attachments" for more information. The Header window pane accepts dropped mail files. When you drop a mail file onto the Header pane, it is loaded into the Mail Tool and becomes the current mail file. Customizing Mail ToolYou can customize the properties of Mail Tool from the Mail Tool Properties window. Display this window by choosing Properties from the Edit menu. The Properties window has seven categories: Header Window, Message Window, Compose Window, Mail Filing, Template, Alias and Expert properties. To display a particular category of properties, choose the category from the Category menu located at the top of the Properties window. When you release MENU, the contents of the Properties window shows the properties you can set for that category. The new properties take effect immediately in most cases. In a few cases (such as number of Headers to display in the Header Window Properties), you must quit and restart Mail Tool before the changes take effect. You must apply changed properties for each category by clicking SELECT on the Apply button. Header Window PropertiesThe Header Window properties are shown in Figure 4-31 and described in the following sections. After you change any of the Header Window properties, click SELECT on the Apply button to apply them to the Mail Tool application. Figure 4-31 Header Window Properties
Mail Arrival PropertiesUse the Retrieve Every field to determine how often new mail is retrieved. The default value is 300 seconds, or 5 minutes. You can retrieve mail at any time between this interval by choosing Load In-Box or Save Changes from the File Menu. Use the Signal With fields to determine how Mail Tool signals new incoming mail. The Beep setting causes Mail Tool to beep the specified number of times. The Flash setting causes the icon to flash or the Header window to flash, depending on whether the Mail Tool is closed to an icon or open. Mail Tool Window SizeUse the Display Headers field to determine how many headers are displayed in your primary Mail Tool Header window. You can increase the setting to display more headers at one time, or decrease the setting to display fewer headers to make the Header window smaller. Use the Display Characters field to determine the width of all Mail Tool panels and windows. After you make changes to the Display fields, you need to quit the Mail Tool application and restart it in order to see the change. Delivery PropertiesIf you want Mail Tool to automatically display the headers for incoming mail messages, check the Automatically Display Headers option. If you do not choose this option, Mail Tool does not display headers for incoming messages unless you specifically request them by choosing Load In-Box or Save Changes from the File menu. If the Show "To: recipient" ... option is checked, the Mail Tool header of a message sent by you will display the recipient of the message instead of your mail address. Mail Tool Custom ButtonsThe first four buttons on the second row of the Mail Tool Header window are custom buttons. You can change the value of these buttons to be any of the items from the File, View, Edit, or Compose menus. If there are items on these menus that you use very frequently, you can change your custom buttons to activate those commands.
To change the value of a custom button, follow the steps below.
Message Window PropertiesYou use the Message Window Properties to specify the number of lines in the View Message pop-up window text pane, a different print script for printing messages, and the headers that are not displayed when viewing a message with abbreviated headers. To see the Message Window Properties, shown in Figure 4-34, choose Message Window from the Category menu at the top of the Properties popup window. Figure 4-34 Message Window Properties
When you have changed Message Window properties, click SELECT on the Apply button. The Print Script and Hide property settings become effective immediately. Compose Window PropertiesYou use the Compose Window Properties category to customize items on the Compose window. To see the Compose Window Properties, shown in Figure 4-35, choose Compose Window from the Category menu at the top of the Properties popup window. Figure 4-35 Compose Window Properties
Included Text MarkerUse the Included Text Marker field to specify the characters that precede each line of an included text message. The default value is "> ". This puts the right-arrow character at the start of the included message when you choose Indented from the compose window Include menu. Tabs are not accepted as an indent character (but spaces are). Figure 4-36 shows the Compose window with an included message indented with ">". Note - The right angle bracket is at the start of the included message when you select Reply to Sender, Include or Reply to All, or Include from the compose menu in the Header window. Figure 4-36 An Indented Included Message
Logged Messages File for Outgoing MailIf you want to log outgoing mail messages in a file, type the name of the desired log file in the Logged Messages File text field of the Compose Window Properties Category. If a log file name is specified, a Log check box appears on the Compose window, as shown in Figure 4-36 above. When the Log option is checked on your Compose window, the message is logged in the log file when it is sent. Use the Log all messages setting on the Compose Window Properties Category to determine whether the Log checkbox on the Compose window is checked by default. Viewing the File of Logged MessagesTo view the messages you have logged, do the following:
Request ConfirmationsIf the Request Confirmations setting is checked, a Notice is displayed in the following cases:
If the Request Confirmations setting is not checked, any editing changes in the View window are automatically incorporated without notification. If you remove or change the From header of a message. The message that lost the From header will appear to be lost. You can find it appended to the previous message. Show Attachment ListBy default, a Compose window includes a pane at the bottom of the text area where you can add attachments to your message. If you never or rarely use attachments, you can turn off the Attachments pane for new Compose windows. Use the Show Attachment List setting of the Compose Window Properties Category to determine if the Attachments pane is shown by default. If you turn off the default Show Attachments List setting, you can display the Attachments pane on an as-needed basis by choosing Show Attachments from the Include menu of the Compose window. Compose Window Custom Header FieldsThe header of your Compose window always has To, Subject, and Cc fields. In addition, Bcc is available via the Header menu. You can add custom headers to the Header menu by adding them to the Custom Fields scrolling list on the Compose Window Properties category. Some useful headers that you might want to use are the following:
To create a custom header field, follow these steps:
Figure 4-37 Example of a Custom Field Added to the Compose Window
To delete a custom field, click SELECT on the item in the Custom Fields scrolling list, click SELECT on the Delete button, and click SELECT on Apply. To change a custom field, click SELECT on the item in the Custom Fields scrolling list, type the new values in the Header Field and Default Value text fields, click SELECT on the Change button, then click SELECT on Apply. Automatically Storing Copies of Messages You SendYou can set up Mail Tool so that you record a copy of each email message you send. To do this, follow these steps:
Mail Filing PropertiesYou use the Mail Filing Properties category to choose where your mail files are stored, and to customize the Move, Copy, and Load menus of the Mail Tool Header window. To see the Mail Filing Properties, shown in Figure 4-38, choose Mail Filing from the Category menu at the top of the Properties popup window. Figure 4-38 Mail Filing Properties
Mail File DirectoryUse the Mail File Directory text field to specify the directory where mail files are stored when you move or copy messages from your In-Box to mail files. For example, you might want to name the directory mail, maildir, or mail_files. Unless a full path name is specified, the directory is considered a subdirectory of your home directory. If the directory name you specify does not exist, a Notice is displayed asking if you want to create the directory when you click SELECT on the Apply button. See "Organizing Your Mail Messages" for more information about using the Mail File directory. Mail File Move, Copy, and Load MenusThe Move, Copy, and Load menus on the Mail Tool Header window display up to 10 of the most recently accessed mail files. You can change the maximum number of files on the menus with the Display Up To setting of the Mail Filing Properties category. Click SELECT on Apply after changing the setting. When you start up a new Mail Tool application, the Move, Copy, and Load menus are empty. Mail files are added to these menus as you access the mail files. You can specify mail files that you always want to appear at the top of these menus by adding them to the Move, Copy, Load Menus scrolling list. You can add any mail file to this list by typing the name of the mail file in the Permanent File text field, and clicking SELECT on the Add button. Use the Add menu to place the mail file either before or after the currently selected mail file. Use the Delete button to delete the currently selected mail file, and use the Change button to change the currently selected mail file to the mail file typed in the Permanent File text field. See "Organizing Your Mail Messages" for more information about using mail files. When you have changed Mail Filing properties, click SELECT on the Apply button. Saving Mail to Another LocationYou can save mail to any location in your file system by typing in an absolute pathname. This means that the location you specify is an exact location within your file system rather than one that is relative to the Folders directory. Saving to an Absolute Path in Your Home DirectoryTo save mail to an absolute location in your home directory, you can precede the path with the variable $HOME, or with the tilde (~) on your keyboard, followed by your user account name (or that of another user's home directory where you have write permission). The tilde indicates the top level of your home directory. To save a mail message in a location under your home directory, follow the instructions in the section "Saving Mail to the New Default Location", but use the form in one of the examples below to type the path on the Mail File text field:
When you choose Move or Copy, the chosen mail file in your mailbox is stored in a file named filename in a subdirectory named Subdirectory under your home directory. Saving to an Absolute Path Relative to the Root DirectoryTo save a mail message to an absolute location starting from the top level directory in your file system, you use a slash (/) to indicate the root directory, and follow that with an absolute path. To save a mail message in a location under your root directory, follow the instructions in the section "Creating a New Mail File", but use the following form on the Mail File text field: /Subdirectory/filename where / is the root directory, and Subdirectory is an existing directory under root. For example, you could type: /tmp/myfile The /tmp directory is a directory that contains some system files. You should only use the /tmp directory for temporary file storage. When you reboot your system, these files will be purged. When you choose Move or Copy, the chosen mail file in your mailbox is stored in a file named myfile in the subdirectory named tmp under the root directory. Modifying the Default LocationUsing Mail Tool's Properties window, you can permanently change the default location for your saved mail. For instance, you could change the name of the Folders directory, or you could save your mail to a location directly relative to your home directory. To change the default location for your saved mail, follow these steps:
Saving Mail to the New Default LocationSaving mail messages to the new default that you have specified is just like saving mail to the Folders directory. To save mail, do the following:
The chosen mail message is saved to the directory name of your choice under your home directory (e.g. the directory name you substituted for Folders, the top level of your home directory, or a specified subdirectory). Template PropertiesMail Tool allows you to create your own template files containing text that you frequently use for composing messages. Each template is an individual file that you create outside of Mail Tool, using any editor such as Text Editor or vi. You can add a created template to Mail Tool using the Template Properties category, shown in Figure 4-39. Display the Template properties by choosing Template from the Category menu at the top of the Properties popup window. Figure 4-39 Template Properties
To add a template to the Include Templates submenu of the Compose window, follow these steps:
A Calendar template is automatically provided when you have no other templates installed. Otherwise, if you want to use the Calendar template you must add it to the Template menu yourself following the steps above. Your template can contain text to be included in a message, and it can also include header information. If you include header information, make sure that there are no lines in the template file before the header lines. Figure 4-40 shows an example of a template that contains both header information and text. Make sure there is at least one blank line between the header lines and the message text. Figure 4-40 Contents of a Template File with Text and Header Information
To use a template, choose the item from the Templates submenu of the Compose window Include menu. The text from the template file is then displayed in the Compose text pane. If your template contains headers, the headers in the Compose window are automatically filled out. To delete a template name, click SELECT on the name in the scrolling list of the Template Properties window, click SELECT on the Delete button, then click SELECT on the Apply button. To change a template, click SELECT on the item in the Template Properties window scrolling list, type the new values in the Name and File text fields, click SELECT on the Change button, then click SELECT on Apply. Alias PropertiesYou can create your own distribution lists containing groups of user names. Then, instead of typing a distribution list of many names, you can type the single name that you specify as the name of the alias in the To text field. There are two kinds of distribution lists, or aliases, you can create:
You use the Alias Properties category, shown in Figure 4-41, to create your own private distribution list aliases. Display the Alias properties by choosing Alias from the Category menu at the top of the Properties window. Figure 4-41 Alias Properties
To add a private distribution list alias, follow these steps:
To use the alias, simply type the name of the alias (for example, docgroup) in the To, Cc, or Bcc line of the Compose Messages window. The names you typed in the field are expanded and included as part of the outgoing message. Use the Delete button to delete the currently selected alias, and use the Change button to change the currently selected alias to the text typed in the Alias Field text field. Creating and Using Public Aliases in /etc/aliasesTo create an alias that anyone can use, you must have root access to your system. Edit your /etc/aliases file using any text editor. Under the Local Aliases category, on a separate line, type aliasname:username,username. Separate each item with a comma and end the group with a Return. You can include a space after each comma, if desired. Figure 4-42 shows an example of an alias group in /etc/aliases. Figure 4-42 Example of an Alias Group in /etc/aliases
To use the alias, type the name of the alias in the To, Cc, or Bcc line of the Compose Messages window. The names you typed in the field are not expanded as part of the outgoing message. The alias group itself is displayed as the user name when the message is received. To use an alias on someone else's system, type the alias name, @, and their machine name in the To, Cc, or Bcc line of the Compose Messages window. For example, someone else could send mail to the "friends" alias in the example by typing friends@castle, because the "friends" alias is on the machine "castle". Expert PropertiesYou use the Expert Properties category to set some advanced mail defaults that are provided for mailx(1) compatibility. To see the expert default settings, shown in Figure 4-43, choose Expert from the Category menu at the top of the Properties popup window. Figure 4-43 Expert Properties
The expert settings determine what happens when you choose Reply to All or Reply to All, Include from the Compose menu. These settings only apply when your email address appears in the To or Cc list of the message you are replying to. The following sections describe what happens when these settings are checked or not checked. Only the names listed in parentheses are used below when referring to the options. That is, the options are called "metoo", "allnet", and use network aware mail file locking. These are the names used in the .mailrc file, as described in the mailx(1) manual page. When Metoo is CheckedWhen the metoo option is checked, and your email address appears in the To or Cc field when you do a Reply to All, you will receive the reply. Your mail address is recognized in all forms that include your login address, such as yourname@machine and yourname@host. Where machine is the name of your machine and host is the name of any host that is not your machine. For example, suppose you Reply to All to a message with the following header: From:salmon@sea Fri Aug 23 10:36:21 1991 To: yourname@machine, yourname@host, tuna@ocean Your reply will include the following To line: To: yourname@machine, yourname@host, tuna@ocean, salmon@sea When Metoo is Not CheckedIf the metoo option is not checked, the message header of your reply depends on the allnet option. The allnet option determines whether your mail address is recognized in all forms that include your login address, or only in the form yourname@machine. Note - The allnet option only has an effect when the metoo option is not checked. When Allnet is Checked and Metoo is Not CheckedIf the allnet option is checked and the metoo option is not checked, and you do a Reply to All, your address is not included in any form in the To or Cc fields of your reply. For example, suppose you receive a message with this header: From: salmon@sea Fri Aug 23 10:36:21 1991 To: yourname@machine, yourname@host, tuna@ocean The To field of your reply would look like this: To: tuna@ocean, salmon@sea When Neither Allnet Nor Metoo is CheckedWhen neither the allnet nor the metoo options are checked, your email address is only included in the To and Cc fields of a Reply to All in the form yourname@host. For example, suppose you receive a message with this header: From: salmon@sea Fri Aug 23 10:36:21 1991 To: yourname@machine, yourname@host, tuna@ocean The To field of your reply would look like this: To: yourname@host, tuna@ocean, salmon@sea When Use Network Aware Mail File Locking is CheckedMail Tool tries to prevent two different instances of Mail Tool from opening the same mail file at the same time. By default, a technique that successfully detects this access when both Mail Tools and the file are all on the same machine. As an option you can use a network aware locking protocol that uses ToolTalkTM to coordinate the Mail Tools. This ensures consistency if running MailTool from more than one machine, or if mail files are accessed over the network. Mail Tool can only change this option when first opening a mail file. If you change this option when a mail file is open you are given three choices:
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