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Chapter 8 Using MailerMailer is a desktop application for sending, receiving, and managing your electronic mail (email) messages. The instructions in this chapter assume you are familiar with basic desktop skills and keyboard navigation. For more information, see Chapter 1, Basic Skills and Appendix A, Keyboard Shortcuts for the Desktop. Many of the tasks you do in Mailer can be done using drag and drop. Starting MailerClick the Mailer control in the Front Panel. Figure 8-1 Mailer icons showing new, read, and no mailWhen you start Mailer for the first time on your system, it looks for a local or remote Internet Messaging Access Protocol (IMAP) mailbox in your email setup.
After Mailer starts, the mailbox is displayed, along with message headers and a view of the selected message. Logging In to Your IMAP InboxWith the Login dialog box displayed, do the following:
Using the Mailer Main WindowThe Mailer main window is shown in Figure 8-2. Figure 8-2 Mailer main window
The main window contains the following areas:
Viewing Your Mail MessagesOnce you've started Mailer and begun to collect email messages, you'll want to read and perhaps sort them. To Read a Mail Message
Select the message and choose Open from the Message menu. From this window, the Edit and Attachments menus become available. The message remains in the separate window even when you select another message in your Message Header List. You can then view two messages at the same time. To Change the Character Set of an Incoming MessageOn occasion, you may receive an email message from a machine that uses an encoding that is different from the default encoding for your machine. To be able to read the message, change the character set for your machine to one that matches the message's encoding (for example, US-ASCII).
Sorting Mail MessagesYou can use the options on the View menu to order your messages.
The message headers are rearranged and redisplayed in the mailbox in the new order. Acting on Your Mail MessagesAfter reading your email, you may want to reply to, search for, delete, and (possibly) undelete some messages. To Reply to a Message
To Forward a Message
To Edit an Incoming Message
To Save an Incoming or an Outgoing Message as Text
To Delete a Mail MessageTo remove a message from the Message Header List:
To Undelete a Mail MessageDo one of the following to undelete a mail message:
Note - To make the deletions in the list permanent, choose Destroy Deleted Messages from the Mailbox menu. To Destroy Deleted Messages When Closing the MailboxYou can set your options so that when you close your mailbox, the messages you deleted will be permanently destroyed. Doing so means that once you close your mailbox, you cannot restore the messages that you deleted.
Searching for Mail Messages Within a MailboxYou can search for mail messages within a mailbox according to the search criteria that you define. Basic search criteria fields in the Basic window of the Search dialog box include: the addressees (To), the sender (From), the subject (Subject), the carbon copy recipients (Cc), and the message text, including the headers (Entire Message). By creating a search script in the Advanced window of the Search dialog box with keywords and arguments, you can define more sophisticated search criteria for finding messages. The tables that follow show the keywords you can use in search scripts, grouped under the following categories:
Note - Those keywords you can type manually but are not available through the menus in the Advanced window of the Search dialog box are marked with an asterisk (*). Table 8-1 Headers Search Keywords
Table 8-2 lists and describes the Dates keywords. Note - The date format is dd-mmm-yyyy (for example, 02-Apr-1996). Table 8-2 Dates Search Keywords
Table 8-3 lists and describes the States keywords. Table 8-3 States Search Keywords
Table 8-4 lists and describes the search operators. Table 8-4 Search Operators
Search scripts are not case sensitive. Here are some examples: To search for messages that were sent from john in April with either "urgent" or "important" in the subject line: from john and (subject urgent or subject important) and during april To search for messages that were sent from bill with no carbon copy to tigerteam and not yet read: from bill and ~(cc tigerteam) and unread To search for messages that were addressed to bill or sent with a carbon copy to bill, with "monthly report" in the message, including the headers and attachments: (to bill or cc bill) and text "monthly report"
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Undo |
Reverses the last editing action in the text area. |
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Cut |
Removes the selected text and stores it on the clipboard. Only one selection can be stored at a time. If text is already there, the most current selection overwrites it. |
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Copy |
Stores a copy of the selected text on the clipboard. Only one selection can be stored at a time. If text is already there, the most current selection overwrites it. |
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Paste |
Inserts the contents of the clipboard at the insertion point. |
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Inserts the contents of the clipboard at the insertion point surrounded above and below by Begin and End Included Message text, or by indented markers. |
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Clear |
Removes the selection and leaves the resulting white space. |
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Delete |
Removes the selection and the resulting white space. |
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Select All |
Selects all the text in the text area. |
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Find/Change |
Opens a dialog box for you to search for words or phrases in your message and make changes to occurrences that are found. |
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Check Spelling |
Runs the spelling checker on your mail message and displays a dialog box that lists words that might be spelled incorrectly. You can Find, Change, or Change All instances of a word. |
For more information on editing functions, see Chapter 10, Using Text Editor .
You can use two of the Format menu options in the Compose window to make formatting changes to the message you are composing.
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Word Wrap |
Toggles the text entry mode that causes lines to automatically wrap at the edge of the message. Note that if you have Word Wrap on and the recipient's window is of a different size, you may cause display problems. |
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Settings |
Displays a dialog box for setting margins and paragraph alignment, and applying format settings to your message. |
For more information on editing functions, see Chapter 10, Using Text Editor .
Choose Find/Change from the Compose Edit menu.
The Find/Change dialog box is displayed.
Type (or copy and paste) the text you want to locate in the Find field.
Optional. To automatically change the located text to replacement text, type the replacement text in the Change To field.
Select the appropriate option:
Click Find to find and select the text.
Click Change to change the first instance.
Click Change All to change all instances.
Click Close to dismiss the dialog box.
You can use the spelling checker in Mailer to verify and correct the spelling in the message you are composing.
Choose Check Spelling from the Edit menu in the Compose window.
The Spell dialog box is displayed, showing the first instance of a potentially misspelled word under Word. Suggestions for the correct spelling are displayed in a scrolling list. For details, see "To Correct Misspelled Words " in Chapter 10, Using Text Editor .
The spelling checker is case sensitive.
Click Close to exit the Spell dialog box.
You may want to file certain mail messages for safekeeping. All your messages are received by default in the mailbox (Inbox). Since keeping all your mail messages in your Inbox probably is not practical, you may want to set up other mailboxes to store groups of messages together.
Mailboxes help you organize your mail. You can create mailboxes by project, by user, by email list, or any other system that works for you. You should place these mailboxes in the default mailbox directory HomeDirectory/Mail.
To find out how to change the default mailbox directory, see "To Change the Default Mailbox Directory".
Choose New Mailbox from the Mailbox menu.
The File Selection dialog box is displayed.
Specify the mailbox name and location.
See "Using the File Selection Dialog Box" for details.
Click New.
The new mailbox is created in HomeDirectory/Mail, the default mailbox directory, and opened.
To find out how to change this directory, see "To Change the Default Mailbox Directory".
Choose Rename Mailbox from the Mailbox menu.
The File Selection dialog box is displayed.
Select or type the name and location of the mailbox you want to rename, then click Rename.
The Rename Mailbox dialog box is displayed.
Type the mailbox name in the New mailbox name field.
Click Rename.
Choose Open Mailbox from the Mailbox menu.
Choose one of the following items in the submenu:
Inbox - The mailbox where you receive email by default
Sent Mail - The file that contains your outgoing messages (HomeDirectory/Mail/sent.mail by default). This item is active only if you have saved outgoing messages in this file.
Select Mailbox - A mailbox that you specify from the File Selection dialog box
Other Mailboxes - One of the mailboxes in the default mailbox directory
The mailboxes that you opened, or moved or copied messages to previously in this Mailer session
To close a mailbox:
Choose Close from the Mailbox menu or Window menu, or press Alt+F4.
When the last open mailbox is closed, Mailer exits.
You can file some incoming messages by manually moving or copying them into specific mailboxes.
Select the messages that you want to file and do one of the following:
Choose Select Mailbox from the Move menu (or the Copy To submenu of the Message menu) and select the desired mailbox in the File Selection dialog box.
Choose Other Mailboxes from the Move menu (or the Copy To submenu of the Message menu) and indicate the desired mailbox.
Drag and drop messages to other mailboxes.
See "To Drag and Drop Messages to Other Mailboxes" for more information.
For convenience, you can:
Add mailboxes where you frequently file messages to your Move menu (and the Copy To submenu of the Message menu).
For information on adding mailboxes to your Move menu, refer to "Customizing the Open, Move, and Copy To Menus".
Set your Move menu to display the most recently visited mailboxes.
For details, refer to "To Change the Number of Mailboxes Displayed in the Move Menu and Copy To Mailbox Submenu".
Make sure Mailer is open on the desktop and its Message Header List is visible.
Open the mailbox to which you want to move the message and make sure you can see the Message Header List.
Select the message to be moved.
Drag the message and drop it onto the appropriate mailbox Message Header List.
The message is moved to the end of the target mailbox.
You can also drag and drop a message to the file icon of the target mailbox in File Manager. With this method, Mailer places a copy of the message in the target mailbox instead of moving it.
Choose Delete Mailbox from the Mailbox menu.
The File Selection dialog box is displayed.
Select or type the mailbox name and location of the mailbox you want to delete, then click Delete.
The mailbox is deleted.
Choose Move Menu Setup from the Options menu.
The Move Menu Setup Options dialog box is displayed.
Type the directory name in the Default Mailbox Folder field.
Optional. Type the IMAP server name in the IMAP Filing Server field.
You can also specify the default mailbox folder for your IMAP server by editing the Default IMAP Folder field; the default is HomeDirectory/Mail.
Click OK or Apply.
Once you have set up a number of mailboxes, you may discover that there are several mailboxes you use frequently. You can customize your Move menu, the Open Mailbox submenu of the Mailbox menu, and the Copy To Mailbox submenu of the Message menu to show these key mailboxes. Opening and filing to mailboxes is much more efficient this way.
Adding the names of the mailboxes that you recently opened to the Move Menu and Copy To Mailbox submenu of the Message menu can save you time when you next move or copy messages to these mailboxes.
Choose Move Menu Setup from the Options menu.
The Move Menu Setup Options dialog box is displayed.
Select Local or IMAP Server to specify the server where the mailboxes are located.
If you select IMAP Server, type the server name in the text field.
Type the path to the mailbox under Path/Mailbox Name, then click Add.
The mailbox is added to the Move menu, as well as the Open Mailbox submenu of the Mailbox menu and the Copy To Mailbox submenu of the Message menu.
Optional. Make further customizations:
To alter what is in the Path/Mailbox Name field once a mailbox name is selected, edit that field and click Change.
To delete a mailbox name from the scrolling list, select it and click Delete.
To display the mailboxes in alphabetical order, click Alphabetize.
To change the position of a selected mailbox in the scrolling list, click Move Up or Move Down.
Click OK or Apply.
To change the number of mailboxes that are displayed on these menus:
Choose Move Menu Setup from the Options menu.
The Move Menu Setup Options dialog box is displayed.
Increase or decrease the number of mailboxes you have recently opened in the "Display up to: Recently visited mailboxes" field.
Click OK or Apply to make the change take effect.
Up to the desired number of mailboxes now appear on the Move menu and the Copy To Mailbox submenu of the Message menu.
You can print messages with the default options, or set different print options before starting the print job.
Select the message to be printed in the Message Header List.
Shift+Click selects several messages in a row by moving the highlight up or down the Message Header List. Control+Click selects discontiguous messages from the list, one at a time.
Choose Print One from the Message menu.
Select the message to be printed.
Shift+Click selects several messages in a row by moving the highlight up or down the Message Header List. Control+Click selects discontiguous messages from the list, one at a time.
Choose Print from the Message menu.
Set the options you want to change:
Type a new printer name in the Printer field.
Indicate the number of copies in the Copies field.
Type a banner page title in the Banner Page Title field.
Select Print Page Numbers to print page numbers in your document.
Type print command options in the Print Command Options field.
Click Print.
Select the message to be printed.
Drag the message onto the Printer control in the Front Panel.
The Print dialog box is displayed.
Set the print options as desired and click Print.
For more information, see "To Print a Message with Specific Options".
For information on how to change the print action, see the section, "Customizing Mail Printing," in Common Desktop Environment: Help System Author's and Programmer's Guide
An attachment is an image, document, or executable file that you send or receive with your email.
Select the attachment icon in the attachment list.
Choose Open from the Attachments submenu in the Message menu, or double-click the attachment icon.
If Open does not appear on the Attachments submenu, you cannot open the attachment.
Select the attachment.
Choose Print from the Attachments submenu in the Message menu.
If your system does not provide the ability to print attachments, or if the attachment cannot be printed, the Print item will not be available.
Compose your email message.
Choose Add File from the Attachments menu in the Compose window.
The Mailer - Attachments - Add dialog box is displayed. See "Using the File Selection Dialog Box" for more information.
Select a file to attach and click Add.
The attachment is added to the attachment list in the lower portion of the Compose window.
To remove an attachment you just added, select its icon and choose Delete from the Attachments menu.
To restore a deleted attachment, choose Undelete from the Attachments menu.
Optional. Choose Rename from the Attachments menu to change the name of a selected attachment.
If you drag and drop messages from the Message Header List in the main window to the attachment list, Mailer creates one mailbox that contains all of the messages.
Select the attachment you want to save.
Choose Save As from the Attachments menu.
In the File Selection dialog box, indicate where you want to save the attachment.
Type a new name, if desired, for the file.
Click Save.
The file is saved to the selected location.
You can also drag and drop an attachment to File Manager. See Chapter 5, Managing Files with File Manager for more information.
Select the file within File Manager.
Optional. If the attachment list is not displayed, choose Show List from the Attachments menu in a Compose window.
Drag the file from File Manager and drop it onto the attachment list in a Compose window.
Send the message as usual.
You can also drag an attachment from the attachment list to File Manager. See Chapter 5, Managing Files with File Manager .
Create the calendar appointment in Calendar.
Drag the appointment from the Calendar Appointment Editor dialog box and drop it onto the attachment list in the Compose window.
Send the message as usual.
You can also drag a calendar appointment attachment from the attachment list to Calendar. See "To Drag an Appointment from Another Application to Calendar" in Chapter 11, Using Calendar.
Once you have used Mailer for some time, you may want to change some of its defaults. The Options menu provides you with these choices:
Basic
Aliases
Compose Window
Message View
Move Menu Setup
Notification
Signature
Templates
Toolbar
Vacation Message
Advanced
The following sections describe some of the customizations you can do using the options in these dialog boxes.
Choose Basic from the Options menu.
The Basic Options dialog box is displayed.
Select the Display message numbers option.
Click OK or Apply to make your changes take effect.
The numbering appears on the left side of your Message Header List.
Having a marker for text you include when you reply to a message sets it off from the text you want to add. Mailer provides a right-angle bracket (>) as the default. You can customize this marker to a character of your choice.
Choose Compose Window from the Options menu.
The Compose Window Options dialog box is displayed.
Type the character you want to use under Indent Characters For Included Message.
Click OK or Apply to make your changes take effect.
Choose Basic from the Options menu.
The Basic Options dialog box is displayed.
Increase or decrease the setting in the "Check for new mail every" field.
Click OK or Apply to make your changes take effect.
Besides the To, Subject, Cc, and Bcc fields in the Format menu of a Compose window, you may want to add your own fields, such as Reply-To, Return-Receipt-To, and so on.
Choose Compose Window from the Options menu.
The Compose Window Options dialog box is displayed.
Type a name in the Header Name field as it will appear in the Compose window header (for example, Return-Receipt-To).
Optional. Type a default entry for the defined header field in the Default Value field (for example, your email address).
Click Add to add the values to the scrolling list.
To change a custom field, select it and edit the Header Name or Default Value field, as appropriate, then click Change.
To remove a custom field, select it and click Delete.
Click OK or Apply to make your changes take effect.
To determine how Mailer signals the arrival of new mail:
Choose Notification from the Options menu.
Under "Signal new mail with," specify whether you want Mailer to beep, the Header window to flash, or Mailer to play an audio file when new mail arrives. You can choose to have all three signals if you desire.
Set the number of beeps and flashes by clicking on the up or down arrow under Beeps and Flashes.
To play an audio file, either type the full path name of the file in the Sound File text field, or click Select to specify that file in a File Selection dialog box.
From the settings in the Toolbar Options dialog box, you can change the appearance of the Toolbar buttons (as icons or with text), determine which buttons display, and set the order in which they are displayed.
By default, the following commands appear as icons: Delete; Next; Previous; Reply, Include Message; Forward; New Message; and Print One.
Choose Toolbar from the Options menu.
The Toolbar Options dialog box is displayed. Under Commands is a list of the commands you can choose to be displayed in the Toolbar, either as icons or with text. Those commands you have chosen to be displayed in the Toolbar are shown in the Toolbar scrolling list.
Select Icons or Text as your preference for the display.
Optional. Click Add or Remove to add or remove a selected command from the Toolbar.
Optional. Click Move Up or Move down to change the order in which the buttons are displayed.
Click OK or Apply to make your changes take effect.
When you perform certain functions (like opening a mailbox or saving a message), there is a standard method to access your file system. From a File Selection dialog box, you are presented with a place to enter a path or folder name or a place to select from the folders and files in your file system.
The title bar and the buttons of the dialog box vary, depending on the operation you wish to perform.
The fields are:
Local or IMAP Server - Specifies the mail server type. If you select IMAP Server, type its name in the text field.
Enter path or folder name - Indicates the path to the item. It can be a location anywhere in your file system. If folders or file names are selected, the path appears here.
Filter - Shows the filter criteria; an asterisk (*) shows all files. You can enter wildcard characters to display only those files that match a suffix. For example, *.doc lists only those files with a .doc suffix.
Folders - Lists the folders in the current directory.
Files - Lists the files within the current folder.
Enter file name - Shows the name of the mailbox. You can either type in the name or select it from the list.
You can:
Click Open Mailbox (or whatever action is specified in the leftmost button) to perform the operation and dismiss the dialog box.
Click Update to display a new list of files after changing the filter key or changing to a new folder.
Click Cancel to halt the operation without applying the changes and dismiss the dialog box.
Click Help to display information about this dialog box.
You can use keyboard alternatives to the mouse, called mnemonics, to navigate and perform some functions in Mailer. The mnemonics and shortcuts in Table 8-6 apply to Mailer only. Letters shown in uppercase should be typed as lowercase.
For more information on keyboard shortcuts, see Appendix A, Keyboard Shortcuts for the Desktop.
Some Mailer shortcuts may interfere with UNIX key bindings. For more information on these bindings, see Chapter 10, Using Text Editor .
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Task |
Mnemonic |
Keyboard Shortcut |
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Mailbox menu |
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Check for New Mail |
Alt+X, then M |
Control+M |
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Show Views |
Alt+X, then S |
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Select All Messages |
Alt+X, then A |
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New Mailbox |
Alt+X, then N |
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Rename Mailbox |
Alt+X, then R |
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Delete Mailbox |
Alt+X, then X |
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Open Mailbox |
Alt+X, then O |
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Destroy Deleted Messages |
Alt+X, then D |
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Close |
Alt+X, then C |
Alt+F4 |
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Message menu |
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Open |
Alt+M, then O |
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Copy Selected Text |
Alt+M, then X |
Control+S |
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Select All Text |
Alt+M, then T |
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Save As Text |
Alt+M, then A |
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Attachments |
Alt+M, then H |
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Copy To Mailbox |
Alt+M, then C |
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Print One |
Alt+M, then E |
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Alt+M, then P |
Control+P |
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Search |
Alt+M, then S |
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Delete |
Alt+M, then D |
Control+D |
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Undelete Last |
Alt+M, then L |
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Undelete From List |
Alt+M, then U |
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Compose menu |
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New Message |
Alt+C, then M |
Control+N |
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New, Use Template |
Alt+C, then N |
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Forward |
Alt+C, then F |
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Forward, no Attachments |
Alt+C, then S |
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Reply |
Alt+C, then R |
Control+R |
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Reply to All |
Alt+C, then A |
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Reply, Include Message |
Alt+C, then I |
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Reply to All, Include Message |
Alt+C, then E |
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Continue Composing Draft |
Alt+C, then C |
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View menu |
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Next |
Alt+V, then N |
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Previous |
Alt+V, then P |
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Abbreviated Headers |
Alt+V, then H |
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Change Char Set |
Alt+V, then C |
Control+Y |
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By Date/Time |
Alt+V, then D |
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By Sender |
Alt+V, then S |
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By Subject |
Alt+V, then B |
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By Size |
Alt+V, then Z |
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By Status |
Alt+V, then T |
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Options menu |
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Basic |
Alt+O, then B |
Control+I |
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Aliases |
Alt+O, then A |
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Compose Window |
Alt+O, then C |
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Message View |
Alt+O, then M |
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Move Menu Setup |
Alt+O, then P |
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Notification |
Alt+O, then N |
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Signature |
Alt+O, then S |
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Templates |
Alt+O, then T |
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Toolbar |
Alt+O, then R |
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Vacation Message |
Alt+O, then V |
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Advanced |
Alt+O, then D |
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Move menu |
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Inbox |
Alt+E, then I |
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Select Mailbox |
Alt+E, then S |
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Other Mailboxes |
Alt+E, then O |
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Help menu |
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Overview |
Alt+H, then V |
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Tasks |
Alt+H, then T |
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Reference |
Alt+H, then R |
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Messages |
Alt+H, then M |
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On Item |
Alt+H, then O |
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Using Help |
Alt+H, then U |
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About Mailer |
Alt+H, then A |
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Compose File menu |
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Include |
Alt+F, then I |
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Save As |
Alt+F, then A |
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Save Outgoing Mail |
Alt+F, then M |
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Send |
Alt+F, then S |
F3 |
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Send As |
Alt+F, then N |
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Close |
Alt+F, then C |
Alt+F4 |
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Compose Edit menu |
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Undo |
Alt+E, then U |
Control+Z |
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Cut |
Alt+E, then T |
Control+X |
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Copy |
Alt+E, then C |
Control+C |
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Paste |
Alt+E, then P |
Control+V |
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Paste Special |
Alt+E, then L |
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Clear |
Alt+E, then E |
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Delete |
Alt+E, then D |
Del |
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Select All |
Alt+E, then S |
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Find/Change |
Alt+E, then F |
Control+F |
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Check Spelling |
Alt+E, then K |
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Compose Attachments menu |
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Add File |
Alt+A, then F |
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Save As |
Alt+A, then A |
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Delete |
Alt+A, then D |
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Undelete |
Alt+A, then U |
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Rename |
Alt+A, then R |
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Select All |
Alt+A, then S |
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Show List |
Alt+A, then L |
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Open |
Alt+A, then O |
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Alt+A, then P |
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Compose Format menu |
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Word Wrap |
Alt+R, then W |
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Settings |
Alt+R, then S |
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Change Char Set |
Alt+R, then C |
Control+Y |
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Use Template |
Alt+R, then T |
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Use Draft |
Alt+R, then D |
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Include Signature |
Alt+R, then I |
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Signature |
Alt+R, then E |
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Vacation Message |
Alt+R, then V |
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Aliases |
Alt+R, then A |
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Add Bcc: |
Alt+R, then B |
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Miscellaneous |
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Move between buttons or fields |
Tab |
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Select multiple messages |
Shift+Click |
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Select discontiguous messages |
Control+Click |
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