Troubleshooting

5

Problem: The inetd invoked kernel takes an unusually long time to come up.

Solution: The user interface or vts_cmd call can return prematurely. It can be reset by determining the pid (process id) of the inetd process and sending a HUP signal to it. To do this type:

# ps _ale:grep inetd # kill -HUP <pid>

Problem: A device probe failed, due to a problem in the device. If this occurs, information about the failed device is displayed on the command line.

Solution:

Fix or disconnect the failed device, reboot (boot -r), and start SunVTS again.

Problem: If OPEN LOOK software is not installed, TT (ToolTalk) session is not available to the SunVTS kernel. In this case, the SunVTS kernel is running, but it is not accessible.

Solution:

Install the OPEN LOOK software and start SunVTS again.

Problem: If the SunVTS kernel is not running when vtsui is invoked, the user interface starts and indicates that hostname SunVTS kernel is not responding.

Solution:

Start the SunVTS kernel on the <host> system using the procedure described in "Using Other Commands to Start SunVTS" in Chapter 2 and from the user interface select Connect to, to reconnect.