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Preface
How This Book Is Organized
- This manual provides service instructions for SPARCcluster(TM) High Availability (HA) systems, including factory- and customer-assembled systems. These instructions are designed for experienced and qualified maintenance personnel.
Part 1 --System Information
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Chapter 1, "Product Description" describes SPARCcluster HA standard features, internal options, and external options for each system configuration.
Part 2 --Troubleshooting
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Chapter 2, "Troubleshooting Overview" describes the overall architecture for troubleshooting the system.
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Chapter 3, "Hardware Troubleshooting" provides procedures for the isolation of various faults relative to major system components.
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Chapter 4, "Software Troubleshooting" Describes software troubleshooting and provides references to lists of error messages generated by the various software types, such as High Availability Oracle(R) and NFS.
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Chapter 5, "Diagnostics" describes on-line diagnostics and scripts for verifying hardware installation.
Part 3 --Preparing for Service
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Chapter 6, "Safety and Tools Requirements" provides safety precautions and a list of required tools.
Part 4 --Subassembly Removal and Replacement
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Chapter 7, "Internal Access" provides panel removal procedures necessary to access system components during removal and replacement.
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Chapter 8, "Major Subassemblies" contains procedures for the removal and replacement of system subassemblies and parts.
Part 5 --Illustrated Parts Breakdown
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Chapter 10, "Illustrated Parts Breakdown" provides illustrations of the major replaceable parts in a system and lists part numbers.
Part 6 --Appendixes and Index
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Appendix A, "Product Specification" provides system product specifications for each system configuration.
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Appendix B, "Connector Pinouts and Cabling" provides a list of pinouts and cabling for SPARCcluster HA specific items.
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Appendix C, "SCSI Targeting" provides SCSI targeting information for the two boot disks contained in a SPARCcluster 2000HA system.
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Appendix D, "SPARCstorage Array Firmware and Device Driver Error Message" provides a list of SPARCstorage Array error messages specific to the firmware and device driver.
Related Books
- The following documents contain information that may be helpful to the system administrator and service provider.
-
Table P-1
| Product Family | Title | Part Number |
|
| SPARCcenter 2000 | SPARCcenter 2000 Binder Set | 825-1509 |
| SPARCcenter 2000 Installation Manual | 801-6975 |
| SPARCcenter 2000 Service Manual | 801-2007 |
| SPARCcenter 2000 Storage Device User's Guide | 801-7009 |
| SPARCcenter 2000 Regulatory Compliance Manual | 801-3051 |
| SPARCserver 1000 | SPARCserver 1000 Binder Set | 825-1725 |
| SPARCserver 1000 System Installation Manual | 801-2893 |
| SPARCserver 1000 System Service Manual | 801-2895 |
| SPARCserver 1000 Storage Device User's Guide | 801-2198 |
| SPARCserver 1000 Regulatory Compliance Manual | 801-2892 |
| SPARCstorage Array 100 | SPARCstorage Array 100 Installation and Service Set | 825-2513 |
| SPARCstorage Array Model 100 Series Installation Manual | 801-2205 |
| SPARCstorage Array Model 100 Series Service Manual | 801-2206 |
| SPARCstorage Array Regulatory Compliance Manual | 801-7103 |
| SPARCcluster 1000 and SPARCcluster 2000 High Availability | SPARCcluster High Availability Planning and Installation Binder Set | 825-2741 |
| Getting Started (roadmap document) | 802-3513 |
| SPARCcluster High Availability Server Software Planning and Installation Manual | 802-3509 |
| SPARCcluster High Availability Server Hardware Planning and Installation Manual | 802-3510 |
| SunVTS Version 0.8 User's Guide | 802-3686 |
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Table P-1 (Continued)
| Product Family | Title | Part Number |
|
| SPARCcluster High Availability Administration and ServiceBinder Set | 825-3068 |
| Getting Started (roadmap document) | 802-3513 |
| SPARCcluster High Availability Server Software Administration Guide | 802-3511 |
| SPARCcluster High Availability Server Service Manual | 802-3512 |
| SPARCcluster High Availability System Release Notes | 802-4760 |
| Terminal Concentrator | Terminal Concentrator Binder Set | 825-2227 |
| Terminal Concentrator Installation Notes | 801-6127 |
| Terminal Concentrator General Reference Guide | 801-5972 |
| Solstice Disksuite | Solstice Disksuite Binder Set | 825-3065 |
| Solstice Disksuite 4.0 Administration Guide | 802-2422 |
| Solstice Disksuite Tool 4.0 User's Guide | 802-1724 |
| Oracle7(TM) | Oracle documents per Oracle |
| Other Referenced Manuals | Disk Drive Installation Manual for the SPARCstorage Array Model 100 Series | 801-2207 |
| SunFastEthernet Adapter User Guide | 801-6109 |
| Fibre Channel SBus Card Installation Manual | 801-6313 |
| Fibre Channel Optical Module Installation Manual | 801-6326 |
| FSBE/S SBus Card Manual | 800-7508 |
| Multi-Disk-Pack Installation and Service Guide | 801-6119 |
What Typographic Changes Mean
- The following table describes the typographic changes used in this book.
-
Table P-2
| Typeface or Symbol | Meaning | Example |
|
| AaBbCc123 | The names of commands, files, and directories; on-screen computer output. | Edit your.login file. Use ls -a to list all files. machine_name% You have mail. |
| AaBbCc123 | What you type, contrasted with on-screen computer output. |
machine_name%su
Password:
|
|
| AaBbCc123 | Command-line placeholder: replace with a real name or value. | To delete a file, type rm filename. |
| AaBbCc123 | Book titles, new words or terms, or words to be emphasized. | Read Chapter 6 in User's Guide. These are called class options. You must be root to do this. |
|
>>
| The succeeding text is a menu entry. | Select File >> New Item. |
Shell Prompts in Command Examples
- The following table shows the default system prompt and superuser prompt for the C shell, Bourne shell, and Korn shell.
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Table P-3
| Shell | Prompt |
|
| C shell prompt | machine_name% |
| C shell superuser prompt | machine_name# |
| Bourne shell and Korn shell prompt | $ |
| Bourne shell and Korn shell superuser prompt | # |
Notes, Cautions, and Warnings
-
-
Warning - This equipment contains lethal voltage. Accidental contact can result in serious injury or death.
-
Caution - Improper handling by unqualified personnel can cause serious damage to this equipment. Unqualified personnel who tamper with this equipment may be held liable for any resultant damage to the equipment.
- Individuals who remove any outer panels or open covers to access this equipment must observe all safety precautions and ensure compliance with skill level requirements, certification, and all applicable local and national laws.
- Procedures contained in this document must be performed by qualified service-trained maintenance providers.
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Note - Before you begin, carefully read each of the procedures in this manual. If you have not performed similar operations on comparable equipment, do not attempt to perform these procedures.
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