Specific AnswerBook Errors

AnswerBook "AB-name" is not accessible. Verify that the card catalog entry for this AnswerBook is correct.

Can't add AnswerBook '<bs=SUNWab_AB-ID;vr=>' invalid AnswerBook: <bs=SUNWab_AB-ID;vr=> Can't view document. View Document failed Can't start new Viewer. Error executing link

Reason Error Occurred	How to Fix the Problem
These error messages indicate that the master	Examine the master ab_cardcatalog file. Verify that the
ab_cardcatalog file has incorrect entries for	tocpath, pspath, and indexpath entries for this AnswerBook
this AnswerBook.	are automounter path names (for example, they typically begin with /net/hostname).

Also, verify that the file systems that have the master ab_cardcatalog file and the installed AnswerBook packages are shared so that clients on the network can access them.

There may also be discrepancies between the local ~/.ab_library file and the master ab_cardcatalog file. Examine these to make sure the ~/.ab_library files list books available on the master AnswerBook server.

X Error of failed request: BadAccess (attempt to access private resource denied) Major opcode of failed request: 88 (X_FreeColors) Serial number of failed request: 287 Current serial number in output stream: 288

X Error of failed request: BadMatch (invalid parameter attributes) Major opcode of failed request: 129 (Adobe-DPS-Extension) Minor opcode of failed request: 2 () Serial number of failed request: 338 Current serial number in output stream: 338

Reason Error Occurred	How to Fix the Problem
These problem occur when you try to open a	Close other applications on the desktop and try again to open the
specific AnswerBook from the AnswerBook	AnswerBook.

navigator. The AnswerBook doesn't open. It reports "Can't start new Viewer. Could not launch new viewer."

This happens because other applications are already using desktop resources required for viewing an AnswerBook.

Looking for locally installed AnswerBooks... Could not find any AnswerBook Card Catalog files in your environment. The AnswerBook Navigator cannot access AnswerBooks that are not listed in a Card Catalog file.

Reason Error Occurred	How to Fix the Problem
These error messages indicate that the	Verify that the AB_CARDCATALOG environment variable is
AnswerBook startup software cannot locate the	properly set on the system trying to access AnswerBook. (For
site's master ab_cardcatalog file.	information about distributing the AB_CARDCATALOG environment variable, see "The AB_CARDCATALOG Environment Variable" on page 340.)

General AnswerBook Problems

Problem	How to Fix the Problem
Users cannot print AnswerBooks successfully from the AnswerBook viewer.	The number of pages that can be printed from AnswerBook per user request varies with the capacity of the printer. Print the AnswerBook in smaller units, for example, print AnswerBook section by section.

Problem	How to Fix the Problem
The installation script prompts for user	There is a known problem with adding or removing some packages
interaction, but ignores user responses. The	developed prior to Solaris 2.4. If you are prompted for user
package add or remove operation then fails.	interaction and your responses are ignored, set the following environment variable and try the package add or remove operation again.

NONABI_SCRIPTS=TRUE