Software Developer Kit Introduction
  Search only this book
Download this book in PDF

Technical Support, Training, and Documentation

3

This chapter tells you how to obtain technical assistance when you are installing or using the SDK. It also lists technical classes offered through Sun Educational Services and tells you how to obtain a class-location list. In addition, a complete list of the SDK documentation is provided for easy reference.

Technical Support

If you need help with the installation or use of the SDK and you're calling from the United States or Canada, call 1-800-SOFTSPT (1-800-763-8778) for an Authorized Service Provider near you. Customers outside the United States or Canada, please call 1-510-460-3267. Also refer to your Support Addendum card.
The SDK is also supported through the SunSoft Catalyst Developer's Program (CatalystSM). The Catalyst program offers a variety of technical support services to assist you in bringing your Solaris-ready software applications to market. For information about the Catalyst program, contact the Catalyst Information Center at 510-460-3267.

Sun Educational Services

In partnership with Sun Educational Services, SunSoft Authorized Education Centers provide the following training on Solaris Developer products. These course are offered at many locations in the United States and throughout the world. For a more current listing of classes and class-location list, call Sun Educational Services at 1-800-422-8020.
Lecture and Lab Courses
  • Fundamentals of Solaris 2.x
  • Solaris 2.X for Advanced Users
  • Solaris for Programmers
  • Solaris 2.X Concepts and Tuning
  • Solaris 2.X Internals
  • Programming Transition to Solaris
  • Shell Programming
  • C Shell Programming
  • Korn Shell Programming
  • Motif Programming
  • ToolTalk Interapplication Programming
  • Multithreaded Interapplication Programming
  • Network Programming
  • C++ Programming
  • Object-Oriented Analysis and Design Using C++
  • Introduction to Writing Device Drivers Solaris 2.X
  • Grep, Sed, and Awk Programming
  • System Interface Programming
  • ANSI C for Nonprogrammers
  • ANSI C Programming
  • Advanced ANSI C Programming
  • SPARCworks Programming Environment
Self-Paced Courses
  • Fundamentals of Solaris
  • UNIX Software Tools for Programmers
  • UNIX System V Release 4 Internals
  • Shell Command Language for Programmers
  • ANSI C Language for Programmers
  • Using C++
  • Advanced C++
  • Object-Oriented Design
  • OSF/Motif Video Workshop Volume One: Introduction to OSF/Motif
  • OSF/Motif Video Workshop Volume Two: Introduction to OSF/Motif
  • Programming in C++
  • X Window Video Workshop Volume One: An Introduction to the X Window System
  • X Window Video Workshop Volume Two: Programming with Xlib

A Complete List of SDK Documentation

This section lists all of the SDK documentation and tells you where to find it. The SDK documentation is provided in the following ways:
  • On-line through the AnswerBook product and in PostScript files.
  • In hard copy in the SDK box.
  • In hard copy through SunExpress.
  • In hard copy from third-party publishers.

Documents Available Through the AnswerBook Product

The AnswerBook product provides a way for you to view the SDK documentation on-line. The SDK includes several sets of on-line documentation. These sets of documentation are called:
  • Solaris 2.4 Software Developer AnswerBook
  • OpenWindows Developer Guide AnswerBook
  • OPEN LOOK to Motif GUI Transition Guide
  • Solaris XGL 3.1 AnswerBook
  • Solaris XIL 1.2 AnswerBook
  • Solaris 2.4 Supplemental Developer AnswerBook
  • Solaris 2.4 Reference Manual AnswerBook
For information on installing the SDK on-line documentation, see the Software Developer Kit Installation Guide.

Solaris 2.4 Software Developer AnswerBook

OpenWindows Developer Guide AnswerBook

Solaris XGL 3.1 AnswerBook

Solaris XIL 1.2 AnswerBook

Solaris 2.4 Supplemental Developer AnswerBook

Solaris 2.4 Reference Manual AnswerBook

Documents Available Through PostScript Files

These files are in installed in /opt/SUNWsdkwp/doc.
TitleFile Name
ToolTalk White PaperToolTalk-Spec.ps
Introduction to the ToolTalk Service White PaperToolTalk-Intro.ps
ToolTalk Service White PaperToolTalk-TechReport.ps
A Simple Demonstration of How the ToolTalk Service WorksToolTalk-demo_WP.ps
Designing and writing a ToolTalk Procedural Protocolprotocol_WP.doc
The ToolTalk Service and Project DOE RelationshipTT2DOE_wp.ps
The Messaging Object Servicemos_wp.ps
Object Services: Working in ConcertOSinConcert-wp.ps
Project DOE White PaperProjectDOE.ps
Object Storage in DOE White PaperObjStorage_wp.ps
TitleFile Name
The ToolTalk Desktop Services Message Set White PaperMessageSet_Desktop_1.1.1.ps
The ToolTalk Document and Media Exchange Message Set White PaperMessageSet_MediaEx_1.1.1.ps
COSE White Papercose.WP.ps, coseWPfig.ps
Developing OpenStep ApplicationsOpenStep_wp.ps
Solaris Visual White PaperSVISUAL_<1...7>.ps
The XGL White PaperXGL.ps
The XIL White PaperXIL.ps
PEX Implementation SpecificationPEX-ImplSpec.ps
CGE PEX 5.1 Portability GuidePEX_portgd.ps
OPEN LOOK to Motif Transition White PaperOLtoMotifTransition.ps
The Display PostScript White Paperdpswhitepaper.ps
Solaris Distributed Computed Foundation Federated Servicesfed_WP.ps

Documents Available in Hard Copy Only

  • Software Developer Kit Installation Guide
  • Software Developer Kit Open Issues and Late-Breaking News

On-Line Documents Also Available in Hard Copy

To get hardcopy versions of the SDK on-line documentation contact SunExpress(TM) (1-800-873-7869) or an authorized Sun reseller.

Third-Party Documents

  • PEXlib Programming Manual, O'Rielly & Associates, Inc.
  • PEXlib Reference Manual, O'Rielly & Associates, Inc.
  • OSF Application Environment Specification (AES) User Environment Volume, Revision C, PTR Prentice Hall
  • OSF/Motif Programmer's Guide, Release 1.2, PTR Prentice Hall
  • OSF/Motif Programmer's Reference, Release 1.2, PTR Prentice Hall
  • OSF/Motif 1.2 Style Guide, PTR Prentice Hall